In-Demand Program manager – enterprise onboarding Jobs in Darebin, Vic

Strategic Account Manager
Simpro —Melbourne VIC
- Full-time
- Office
- Analysis skills
- Negotiation
- Parental leave
- Employee assistance program
Quick Apply
10d
Project Manager - Identity and Access Management
Duxxel Pty Ltd —Melbourne VIC
- From $125,000 a year
- Full-time
- Hybrid work
- Management
- Agile
- Financial services
Quick Apply
7d
Regional Sales Manager
Palo Alto Networks —Melbourne VIC
- Full-time
- Sales
- Time management
Manager Financial Crime Operations
Link Group —Docklands VIC
- Leadership
11d
Head Of Implementation
Heidi —Melbourne VIC
- Full-time
- Hybrid work
- AI
- Work from home
- Parental leave
7d
Associate Strategic Marketing Partner
DXC Technology —Melbourne VIC
- Full-time
- Marketing
- Bachelor's degree
- In-person
- Parental leave
- Employee assistance program
1d
Head of Institutional Superannuation
Insignia Financial Ltd —Docklands VIC
- Full-time
- Financial services
- Leadership
- Analytics
8d
Regional Sales Manager - Public Sector
Okta —Melbourne VIC
- Sales
- Business development
- Bachelor's degree
Sr. Amazon Quick Strategist, Amazon Quick Customer Success Team, AWS
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- Business development
- AWS
- AI
Laboratory Supervisor - Morwell
Coffey Testing —Campbellfield VIC
- Overtime
- Laboratory
- Laboratory experience
- Microsoft Office
- Parental leave
- Opportunities for advancement
Laboratory Supervisor - Western Victoria
Coffey Testing —Campbellfield VIC
- Overtime
- Laboratory
- Laboratory experience
- Microsoft Office
- Parental leave
- Opportunities for advancement
Director – Structural Engineering Lead I Energy
AECOM —Docklands VIC
- Full-time
- Hybrid work
Program Partnerships Manager
Medibank —Docklands VIC
11d
HR Business Partner
Mapco —Melbourne City Centre VIC
- Part-time
- Administrative experience
- Human resources
- Communication skills
2d
HR Business Partner
Victorian Government —Melbourne VIC
- $116,413 - $128,631 a year
- Part-time
- Administrative experience
- Human resources
- Communication skills
2d
Project Support Officer
The Royal Children's Hospital —Parkville VIC
- $96,570.76 - $106,759.12 a year
- Part-time
- Hybrid work
- EMR systems
- Epic
- AI
- Employee assistance program
4d
Senior Derivative Operations Analyst
Health Employees Superannuation Trust Australia —Melbourne VIC
- Microsoft Excel
- Management
- Microsoft Office
- Parental leave
- Employee assistance program
7d
Dealer Performance Specialist
Ford Motor Company —Melbourne VIC
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Education
- Parental leave
8d
Frontier Industry Advisor, FSI
Microsoft —Melbourne VIC
- Full-time
- Management
- Computer Science
- Master's degree
11d
Director – Civil Engineering Lead I Energy
AECOM —Docklands VIC
- Full-time
- Hybrid work
- Civil engineering
- Leadership

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Strategic Account Manager

Simpro -
Melbourne VIC

Quick Apply

Job Details

Full-time
10 days ago

Benefits

Casual dress
Parental leave
Employee assistance program
Paid volunteer leave
Salary packaging
Opportunities for promotion

Qualifications

Investment
Analysis skills
SaaS
Negotiation

Full Job Description

Job

The Strategic Account Manager owns the long-term success, retention, and commercial growth of the company's largest and most valuable client accounts. Acting as a trusted commercial advisor, the role focuses on building deep, multi-stakeholder relationships at the executive level to align software solutions with overarching client business goals. The position holds high responsibility for managing renewal risks, mitigating revenue churn, and driving expansion opportunities across a high-impact portfolio. Operating with a high degree of autonomy, the role ensures strategic value delivery and complex problem resolution to maximize client net revenue retention.

What You’ll Do

Drives the long-term retention and commercial growth of a high-value portfolio consisting of the company's most complex and highest-spending client accounts
Manages a curated portfolio of approximately 15-25 high-value SMB and mid-market accounts, businesses that are structurally small-to-medium in size but represent outsized commercial value to the company
Establishes and shapes deep, multi-stakeholder relationships at the executive level to anchor the business as a core strategic partner
Develops and executes comprehensive joint success plans that tie platform value directly to client financial and operational objectives
Leads structured business reviews to consistently demonstrate return on investment and uncover strategic expansion pathways
Owns and mitigates portfolio renewal risk by accurately forecasting outcomes and coordinating cross-functional mitigation frameworks
Influences portfolio expansion by identifying and driving upsell, cross-sell, and advanced technology adoption initiatives
Manages complex, multi-stakeholder commercial negotiations to maximize net revenue retention and secure portfolio value
Champions the client's voice internally by partnering with product and operational leadership to resolve complex systemic issues
Designs replicable account management playbooks and strategic frameworks to uplift collective team capabilities and portfolio health
Oversees the maintenance of high-integrity commercial records, pipeline metrics, and data tracking to inform executive decision-making

This job description is not an exhaustive list of duties and may be modified at the discretion of Simpro Group.

What You’ll Bring

Executive presence with the ability to influence and persuade senior leadership and C-suite stakeholders
Advanced commercial acumen with a proven ability to model return on investment and tie software capabilities to business outcomes
Strong negotiation and contract management skills to navigate multi-stakeholder commercial environments
Exceptional cross-functional orchestration capabilities to align internal resources around client needs
Data-driven analysis skills to evaluate portfolio health metrics and identify expansion opportunities
Complete knowledge and full understanding of strategic account management and customer success methodologies within a SaaS framework
Deep understanding of operational workflows, efficiency gaps, and technology integration in growing small and mid-sized businesses
Experience managing high-value SMB or mid-market customers specifically, rather than classic large enterprise, government, or Fortune 500 accounts
Understanding of net revenue retention strategies and proactive risk-mitigation frameworks

What We Can Offer You

Novated leasing via salary packaging
Employee Assistance Program (24/7 confidential support on relationships, bereavement, finances)
Generous Parental Leave Program
Paid Volunteer Leave Days
Public Holiday Exchange Scheme
Talent Referral Program – get rewarded for referring a friend to join our team!
Casual dress and relaxed office environment
Fun team camaraderie and events
Opportunities for career progression and development
Diverse training & internal networking opportunities across all of our product lines
Service recognition awards
Click here to find out more about working at Simpro Group!

Our Core Values

While experience in the above areas will be highly considered, it’s important to note it will be secondary to the person with the right determination, attitude and compatibility. Our culture and core values are very important to us:

We Are One Team

We Are Customer Centric
We Are Growth Minded
We Are Accountable
We Celebrate Success

Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. We embrace and support culture diversity and Equal Employment Opportunity. Aboriginals, Torres Strait Islanders and minority groups are encouraged to apply. .

Visit simprogroup.com/au/company/careers to learn more about us and our values.

We would like to take this opportunity to thank all candidates for their application.

Please note, no agencies will be accepted in the recruitment of this role.

Quick Apply

Refine Your Search

program manager – enterprise onboarding jobs in darebin, vic

Strategic Account Manager

Project Manager - Identity and Access Management

Regional Sales Manager

Manager Financial Crime Operations

Head Of Implementation

Associate Strategic Marketing Partner

Head of Institutional Superannuation

Regional Sales Manager - Public Sector

Sr. Amazon Quick Strategist, Amazon Quick Customer Success Team, AWS

Laboratory Supervisor - Morwell

Laboratory Supervisor - Western Victoria

Director – Structural Engineering Lead I Energy

Program Partnerships Manager

HR Business Partner

HR Business Partner

Project Support Officer

Senior Derivative Operations Analyst

Dealer Performance Specialist

Frontier Industry Advisor, FSI

Director – Civil Engineering Lead I Energy

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