In-Demand Overflow Jobs

Customer Success Manager
Caruso —Sydney NSW
- Full-time
- Financial services
- AI
- Communication skills
- Annual leave
- Parental leave
Quick Apply
Radiologist - WA
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- Part-time
- Annual leave
Product Co-Ordinator
Techtronic Industries (TTI) —Notting Hill VIC
- Full-time
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12d
Director of Marketing
Sinch —Perth WA
- Full-time
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General Radiologist - Dubbo
I-MED Radiology Network —New South Wales
- Part-time
- Relocation assistance
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Dormakaba Group —Hallam VIC
- Full-time
- CRM software
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Solutions Architect
Cellebrite —Canberra ACT
- Full-time
- Research
- Administrative experience
- SQL
Quick Apply
Assistant Manager - Smithfield
Prices Plus —Smithfield QLD
- Weekend availability
- Paid training
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Team Leader - Psychology & New Employer Services
ORS —Newcastle NSW
- Remote
- Work from home
Call Center Manager
Connected Medical Solutions Pty Ltd —Sydney NSW
- Customer service
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- Bachelor's degree
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Veterinary Nurse
Animal Emergency Australia —Perth WA
- From $32.69 an hour
- Part-time
- Hospital experience
- Nursing
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Technical Administration Consultant
AIA —Melbourne VIC
- Full-time
- Remote
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- Health insurance
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Business Services Manager
FMA Partners —Cronulla NSW
- Management
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Sales – Home Insulation
EcoHome Insulation —Epping VIC
- $80,000 - $110,000 a year
- Full-time
- In-person
- Communication skills
Quick Apply
6d
Legal PA, Sydney
Pinsent Masons —Sydney NSW
- Full-time
- Microsoft Office
- Administrative experience
- Communication skills
8d
Rope Access NDT Technicians
Industrial Mining Inspection Solutions —Gladstone QLD
- $90,000 - $110,000 a year
- Full-time
Front-End Web Developer
Actualise Design —Sydney NSW
- Contract
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Team Leader - Psychology
ORS —Sydney NSW
- Remote
- Rehabilitation centre
- Work from home
Guidewire Senior Consultant / Technical Lead – Policy Center
Accenture —Sydney NSW
- Full-time
- Scripting
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- On-the-job training
- Parental leave
4d
Web / UI Designer
Actualise Design —Sydney NSW
- Contract
- English

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Customer Success Manager

Caruso -
Sydney NSW

Quick Apply

Job Details

Full-time

Benefits

Unlimited annual leave
Annual leave
Parental leave
Maternity leave

Qualifications

Financial services
SaaS
AI
Communication skills

Full Job Description

Caruso is the AI-native fund administration platform for private markets. We replace legacy systems with modern software and integrated services, helping fund managers save time, impress investors, and grow AUM.

Since launching just over two years ago, Caruso has grown rapidly to $80B+ in assets, 900+ funds, and 80,000+ investors on the platform. We just completed our Series A capital raise, and are looking for smart, ambitious people to help us build a global business.

Learn more at getcaruso.com.

Role summary

This is a high-impact, relationship-driven role at the centre of Caruso's client experience. You'll own a portfolio of AU clients post-implementation — serving as their trusted partner, driving adoption and long-term value, and ensuring they're getting the most out of the platform.

You'll run structured engagement programmes across your accounts, lead business reviews with senior stakeholders, and proactively manage account health. Beyond the relationship, you'll also identify and scope Professional Services opportunities — from custom reporting to data migrations and training — adding real commercial value beyond the subscription.

If you're someone who genuinely cares about client outcomes, thinks commercially, and thrives in a fast-moving environment where your work has direct visibility, this is the role for you.

What you'll do:

Own a portfolio of AU clients post go-live, driving adoption, retention, and long-term account health.
Run a structured engagement cadence tailored to account tier — from regular check-ins through to full QBR programmes for enterprise accounts.
Proactively monitor client health, identifying risks early and taking action before they become problems.
Own renewal conversations and drive expansion opportunities, playing a direct role in revenue retention and account growth.
Identify and scope Professional Services opportunities — custom reports, data work, training, configuration changes — managing these as billable engagements.
Partner with Implementation on client handovers and advocate internally for client needs, feeding insights back to Product and Engineering.
Contribute to the internal knowledge base and provide overflow support to the Client Support team during peak periods or absences as needed.

What we're looking for:

3+ years experience in Client Success, Account Management, or a similar client-facing role, ideally within B2B SaaS.
Strong stakeholder management and communication skills — confident engaging with senior client contacts and building trust quickly.
Commercially minded, with a clear understanding of how CS drives revenue retention and growth — comfortable owning renewals and expansion conversations.
High ownership mindset — you see issues through end-to-end and communicate clearly along the way.
Solid problem-solving ability, able to diagnose issues, identify patterns, and improve processes over time.
Thrives in a fast-moving environment and able to balance strategic account work with the day-to-day demands of a scaling business.
Curiosity for how AI and modern tooling can improve client outcomes and ways of working — we're actively building this into how we operate.
Experience in financial services, funds management, fintech, or other regulated industries is a plus (but not required).

Benefits

A role with genuine autonomy, impact, and visibility inside a well-funded, high-growth business.
Enjoy our premium office space with a modern fit-out in Sydney's CBD.
New workstation package including dual-screen set up.
5 weeks annual leave after 2 years tenure, 6 weeks of annual leave after 3 years tenure.
Unlimited sick leave.
Extended maternity/paternity leave.

Quick Apply

Refine Your Search

overflow jobs

Customer Success Manager

Radiologist - WA

Product Co-Ordinator

Director of Marketing

General Radiologist - Dubbo

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Team Leader - Psychology & New Employer Services

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Technical Administration Consultant

Business Services Manager

Sales – Home Insulation

Legal PA, Sydney

Rope Access NDT Technicians

Front-End Web Developer

Team Leader - Psychology

Guidewire Senior Consultant / Technical Lead – Policy Center

Web / UI Designer

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