In-Demand Full time liaison Jobs in Brisbane Qld

Manager, Customer Service Centres
Queensland Government —Brisbane QLD
- Temporary
- Sales
- Customer service
- Research
9d
Clinical Support Representative - Brisbane or Gold Coast
Medacta —Eight Mile Plains QLD
- $90,000 a year
- Full-time
- Hybrid work
- Sales
- Communication skills
- Nursing
- Employee discount
- Referral program
Quick Apply
GAZ - APS 5 - QLD - Associate to a Judge - FCFCOA
Federal Court of Australia —Brisbane QLD
- $88,834 - $96,829 a year
- Full-time
- Management
- Microsoft Office
- AI
4d
Executive Assistant
Maurice Blackburn —Brisbane QLD
- Contract
- Hybrid work
- Microsoft Office
- Analysis skills
- Organisational skills
- Parental leave
- Life insurance
Clinical Research Assistant
Icon Group —Brisbane QLD
- Full-time
- Nursing
- Laboratory experience
- Research
4h
Clinical Support Representative - Sunshine Coast
Medacta —Eight Mile Plains QLD
- $90,000 a year
- Full-time
- Hybrid work
- Sales
- Communication skills
- Nursing
- Employee discount
- Referral program
Quick Apply
Advanced Health Worker - Identified
Queensland Government —Brisbane QLD
- Full-time
Senior Security Analyst (Exposure Management) - South Bank, QLD
Finance, Procurement, Legal, Privacy, Property —South Bank QLD
- Full-time
- Management
- Computer Science
- Analysis skills
- Health insurance
- Parental leave
Early Childhood Practitioner - OT/Creative Arts - Part Time
Children's Ground —The Gap QLD
- Part-time
- First Aid Certification
- Communication skills
Machine Systems Technician
Opal. —Rocklea QLD
- Full-time
- Communication skills
Clinical Nurse Coordinator (complex care)
Jack's Butterflies Ltd. —Chermside QLD
- $62.00 - $70.38 an hour
- Full-time
- Patient monitoring
- Supervising experience
- Computer skills
Quick Apply
Senior Civil Engineer – Land & Infrastructure
Inertia Engineering —Brisbane QLD
- Bachelor's degree
- Civil Engineering
- Communication skills
Senior Flooding & Stormwater Engineer
Egis Group —Brisbane QLD
- Full-time
- Hybrid work
- Engineering
- Leadership
- Parental leave
- Employee assistance program
Quick Apply
(PKT) Psychologist
Pepper Kids Therapy —Eight Mile Plains QLD
- $100,000 - $110,000 a year
- Part-time
- Remote
- Master's degree
- Clinic
- Experience working with children
- Annual leave
Quick Apply
Senior Structural Engineer
Orion Consulting —Brisbane QLD
- Full-time
- AutoCAD
- Bachelor's degree
- Communication skills
- Parental leave
- Employee assistance program
Assistant CRA (ACRA) | Brisbane, Perth
Thermo Fisher Scientific —Brisbane QLD
- Full-time
- Laboratory
- Customer service
- Microsoft Office
- Parental leave
- Employee assistance program
Sales and Contracts Administrator
Grydale Solutions —Brendale QLD
- Full-time
- Microsoft Excel
- Sales
- Office
Quick Apply
5d
Medical Science Liaison
Bayer —Brisbane QLD
- Full-time
- Medicine
- Doctoral degree
- Writing skills
11d
Health, Safety and Security Advisor
Tetra Tech —Brisbane QLD
- Full-time
- Bachelor's degree
7d
Senior Payroll Specialist
Aveva —Brisbane QLD
- Full-time
- Analysis skills
- Recruiting
- Parental leave

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Manager, Customer Service Centres

Queensland Government -
Brisbane QLD

Apply Now

Job Details

Temporary
9 days ago

Qualifications

Sales
Customer service
Research
Administrative experience
Leadership
Communication skills

Full Job Description

About TAFE Queensland

TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training (VET) provider in the State. For more than 140 years, TAFE Queensland has delivered practical and industry-relevant training to provide students with the skills and experience they need to build lifelong careers. Our award-winning training is delivered on campus, online, and in the workplace to give people the skills they need to enrich their communities, support their industries, and strengthen their local economies.

By working at TAFE Queensland, you can be part of a highly experienced workforce that is closely connected with their industries and dedicated to delivering best practices and innovative training.

Your Opportunity

As the Manager, Customer Service Centres you will be responsible for:

* Be responsible for managing the Customer Services Centre to provide contemporary, responsive and effective student services for TAFE Queensland Brisbane customers in accordance with TAFE Queensland policy, business procedures and service standards.

This position reports to the Operations Manager, Customer Engagement and Student Services.

This is a Temporary, Full-time opportunity, to 30 June 2027 unless otherwise determined.

The position will be based primarily at South Bank however you may be required to perform work at other TAFE Queensland campuses.

Key Responsibilities

* Contribute to the success of transformation and cultural change through promoting and modelling the established values of Safety First, Working Together, Focussing on our Customer, Taking Responsibility and Showing Initiative.

* Proactively promote the Institute's range of products and services to increase sales conversions.

* Maximise the efficiency and effectiveness of customer delivery operations through the development, implementation, support and oversight of structured planning and monitoring systems and processes in accordance with the TAFE Queensland Brisbane Framework and legislative requirements

* Develop and implement key performance indicators for the Customer Services team, in liaison with the Director, Customer Engagement and Student Services.

* Manage effective relationships with internal and external stakeholders to drive customer focused practices and intervention strategies to resolve operational issues and investigate complaints for the Customer Engagement and Student Services portfolio.

* Foster a culture of teamwork, quality, efficiency and continuous improvement. Undertake training in business processes to implement integrated, centralised and efficient administrative workflows that provide a seamless experience for students and customers.

* Research, analyse and prepare reports, briefs, submissions and business cases on service delivery and trends, including customer data to develop and implement strategies to meet current and future demands.

* Monitor critical developments in technology, consumer and educational trends in the external environment and apply that knowledge to problem solve and develop new services within the customer services environment.

* Ensuring a team-oriented approach within customer and marketing to deliver to manage the wider customer services team and their continuing professional development, team building and integration of services.

* In conjunction with line manager, actively identify and report on business risks to implement risk mitigation strategies.

* Maintain an understanding of the commercial aspects of TAFE including financial and business performance and any impact from external factors.

* Manage team operations against approved budget through monthly reconciliation, preparing business cases, and staffing proposals as required to support team activities.

How you will be assessed

The ideal applicant will be someone who has the following key capabilities:

A proven track record and success in leading a team in a commercial customer service environment to ensure a high-quality delivery of services to current and potential students.
High level analytical, conceptual and problem-solving skills as evidenced by a record of achievement in the solution of complex problems within a competitive environment.
Proven experience in building and sustaining productive internal and external key stakeholder relationships and working collaboratively to foster a positive and cohesive work environment.
Highly developed written and verbal communication skills including the ability to prepare, edit, and value add to official documents and reports with accuracy.
Demonstrated commitment in the provision of outstanding client service.

Mandatory Qualifications/Requirements

There are no mandatory requirements for this role.

Highly Desirable Requirements

* Tertiary qualifications in business and/or extensive experience in leading a team in a customer service contact centre.

* Customer Service and sales experience.

* Knowledge of the Vocational Education and Training (VET) sector will be highly regarded.

How to apply

If you're interested in this role, click the 'Apply' button to submit your application via the TAFE Queensland Recruitment Portal. When submitting your application, please ensure you provide the following:

A detailed resume;
A cover letter that outlines your known skills, abilities, knowledge and experience in response to the 'How you will be assessed' criteria above (maximum of 2 pages in total); and
The contact details for two referees (one of whom is your current supervisor)

Closing date: 4pm, 21 August 2026

Job Reference Number: TQ2026-800

For further information, please contact:

Liz Filipe, Operations Manager, Customer Engagement and Student Services

[email protected]<space>This work is licensed under a Creative Commons Attribution 3.0 Australia License.

Apply Now

Refine Your Search

full time liaison jobs in brisbane qld

Manager, Customer Service Centres

Clinical Support Representative - Brisbane or Gold Coast

GAZ - APS 5 - QLD - Associate to a Judge - FCFCOA

Executive Assistant

Clinical Research Assistant

Clinical Support Representative - Sunshine Coast

Advanced Health Worker - Identified

Senior Security Analyst (Exposure Management) - South Bank, QLD

Early Childhood Practitioner - OT/Creative Arts - Part Time

Machine Systems Technician

Clinical Nurse Coordinator (complex care)

Senior Civil Engineer – Land & Infrastructure

Senior Flooding & Stormwater Engineer

(PKT) Psychologist

Senior Structural Engineer

Assistant CRA (ACRA) | Brisbane, Perth

Sales and Contracts Administrator

Medical Science Liaison

Health, Safety and Security Advisor

Senior Payroll Specialist

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