In-Demand Network analyst Jobs in Perth Wa

Service Desk Analyst
ABN Group —Perth WA
- Full-time
- Azure
- Microsoft Outlook
- Software troubleshooting
- Health insurance
- Annual leave
2d
Graduate Analyst - Strategy & Consulting - 2027 Graduate Program
Accenture —Perth WA
- Full-time
- AI
5d
GIS Analyst - Part Time Fixed Term
ATCO Gas Australia —Jandakot WA
- Contract
- AutoCAD
- CAD
- Administrative experience
6d
BI and Data Platform Analyst
Northern Star Resources Limited —Subiaco WA
- Full-time
- Customer service
- SQL
- Analysis skills
- Health insurance
- Parental leave
eDiscovery Analyst
Ashurst LLP —Perth WA
- AI
- Communication skills
13d
Senior Analyst
RSM —Perth WA
- Full-time
- Research
- Master's degree
- Bachelor's degree
Manager - Health & Business Transformation
Sia —Perth WA
- Full-time
- Management
Quick Apply
Manager, Business Transformation
Sia —Perth WA
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
Quick Apply
Manager | Tax and Business Advisory (EOI) - Expression of Interest
Byfields —Perth WA
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Annual leave
Quick Apply
Cyber Security Analyst
Cathara Consulting —Perth WA
- $80,000 - $90,000 a year
- Full-time
- Hybrid work
- Azure
- AWS
- Analysis skills
Quick Apply
13d
Graduate Analyst - Technology - 2027 Graduate Program
Accenture —Perth WA
- Full-time
- Management
- Computer Science
- Analysis skills
5d
GIS Analyst - Part Time Fixed Term
ATCO Gas —Jandakot WA
- Contract
- AutoCAD
- CAD
- Administrative experience
Quick Apply
6d
GIS Analyst - 12 Month Fixed Term
ATCO Gas Australia —Jandakot WA
- Contract
- AutoCAD
- CAD
- Administrative experience
6d
Senior Test Analyst
Serco Plc —Murdoch WA
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
Lead GIS Analyst
CMW Geosciences —Perth WA
- Full-time
- AutoCAD
- CAD
- Data analysis skills
Quick Apply
2027 DXC Technology Graduate Program Australia
DXC Technology —Perth WA
- Full-time
- In-person
- AI
1d
IT Service Desk Analyst
Stratco —Canning Vale WA
- Management
- Communication skills
- Time management
- Employee assistance program
19h
IS&T Systems Administrator
Decmil —Osborne Park WA
- Full-time
- Administrative experience
- SharePoint
- Communication skills
- Parental leave
- Fuel discount
7d
BI Analyst
Arc Infrastructure —Perth Airport WA
- Full-time
- Azure
- SQL
- Analysis skills
- Parental leave
- Employee discount
1d
GIS Analyst - 12 Month Fixed Term
ATCO Gas —Jandakot WA
- Contract
- AutoCAD
- CAD
- Administrative experience
Quick Apply
6d

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Service Desk Analyst

ABN Group -
Perth WA

Apply Now

Job Details

Permanent | Full-time
2 days ago

Benefits

Health insurance
Annual leave
Parental leave
Insurance services

Qualifications

Azure
Microsoft Outlook
Software troubleshooting
Microsoft Exchange
Revit
Bachelor's degree
ITIL
SharePoint
ServiceNow
Diploma
Adobe InDesign
ArchiCAD
Autodesk
Communication skills
Intune
Information Technology
VPN

Full Job Description

495185

Perth

Information Technology

Full-time (Permanent)

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Provide 1st & 2nd level IT support in our modern Leederville office; across hardware, software, Microsoft 365, Windows, networking and identity
Troubleshoot and resolve incidents including device builds, user access, MFA, Intune and VIP support
Deliver excellent customer service, maintain accurate documentation and contribute to process improvements

About ABN Group

For over 45 years, ABN Group has been a leader in building, property and home finance. We have helped thousands of people realise the dream of home ownership, delivering over 100,000 homes across Western Australia and Victoria. From first homes to luxury builds, we’ve earned the trust of our community along the way.

The Role

Reporting to the Service Desk Manager, you will deliver 1st and 2nd level onsite and remote IT assistance and provide prompt and exceptional service to all ABN Group staff. You will diagnose and resolve a wide range of technical issues independently.

Accurately identify, investigate, and analyse incidents, performing root‑cause analysis not just temporary fixes
Provide in‑person troubleshooting, including VIP and executive support, and manage walk‑up queues effectively
Assist the Desktop Support team, where required, to rebuild, reimage, and provision devices end‑to‑end, including hardware diagnostics and replacements
Troubleshoot hybrid identity, MFA, conditional access, and sign‑in issues across AD and Entra ID
Manage user accounts, groups, permissions, mailboxes, and network drive access,
Troubleshoot Outlook, Teams, SharePoint, and modern device management workflows (e.g., Intune/MEM)
Maintain high‑quality ticket notes and provide clear handovers or escalations to other resolver groups, keeping stakeholders informed with progress and resolution.
Identify recurring issues, contribute to process improvements, and help refine knowledge articles

About You

To be successful in this role, you will bring a combination of the following skills, experience, and attributes.

Technical Skills and Experience:

Microsoft Windows 10 and 11 environments
Windows Server environments, networking concepts, VPN connectivity, and Azure Virtual Desktop (AVD)
Active Directory, Entra ID, hybrid identity, MFA, and conditional access
Exchange and Exchange Online, including mailbox administration and Outlook support
Microsoft 365 applications, including Teams and SharePoint
ServiceNow, 8x8, and remote support solutions (e.g. ScreenConnect)
Familiarity with Intune/MDM and Company Portal
Strong troubleshooting skills across hardware and software; device rebuilds and diagnostics
Working knowledge of the ITIL framework
Mac/Apple, ArchiCAD, AutoSketch, Autodesk/Revit, Dynamics 365, InDesign, DocuSign, or Symprex is desirable
Creating clear documentation, knowledge articles, and handover materials
Diploma or Bachelor’s degree in IT or a related field

Personal Attributes:

A strong customer service focus, with excellent verbal & written communication
Ability to remain calm, confident, and positive in a fast-paced environment
Proven ability to work independently, take ownership, and see issues through to resolution
Proactive mindset with sound judgement, and the ability to identify trends and improvement opportunities

Other Requirements:

Flexibility to work between 7:30am and 5:00pm, Monday to Friday
Shared weekend on-call support (Saturday and Sunday, potentially 6:00am to 3:00pm) – on-call incentives apply

Why ABN?

We're not just offering a job; we're inviting you to be part of a community that values innovation, passion, and excellence. Our employee benefits include:

In-House Discounts: Exclusive discounts to enjoy
Career Growth: Opportunities to elevate your career within a thriving organisation
Wellness Focus: Dedicated programs to nurture your well-being
Health Coverage: Access discounted private health insurance
Parental Leave: Paid leave for both primary and non-primary carers

What's Next?

If who we are resonates with you and you think you have what is required to fill this exciting role, then click apply!

Please note ABN Group is sourcing this role internally and not accepting applications from recruitment agencies.

Applications close: Sunday 23rd August 2026

We reserve the right to commence the recruitment process prior to the closing date. Therefore, we encourage you to apply as soon as possible.

Apply Now

Refine Your Search

network analyst jobs in perth wa

Service Desk Analyst

Graduate Analyst - Strategy & Consulting - 2027 Graduate Program

GIS Analyst - Part Time Fixed Term

BI and Data Platform Analyst

eDiscovery Analyst

Senior Analyst

Manager - Health & Business Transformation

Manager, Business Transformation

Manager | Tax and Business Advisory (EOI) - Expression of Interest

Cyber Security Analyst

Graduate Analyst - Technology - 2027 Graduate Program

GIS Analyst - Part Time Fixed Term

GIS Analyst - 12 Month Fixed Term

Senior Test Analyst

Lead GIS Analyst

2027 DXC Technology Graduate Program Australia

IT Service Desk Analyst

IS&T Systems Administrator

BI Analyst

GIS Analyst - 12 Month Fixed Term

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