In-Demand Service advisor Jobs in Parramatta, Nsw

Home Care Service Advisor
Southern Cross Care (NSW & ACT) —Merrylands NSW
- Full-time
- Management
- Administrative experience
- Leadership
- Employee assistance program
- Referral program
Quick Apply
10d
Service Advisor
Peter Warren Automotive Holdings —Artarmon NSW
- Full-time
- Customer service
- Employee assistance program
- Employee discount
1d
Tele Service Consultant
TAL —Sydney NSW
- Full-time
Quick Apply
Community Services Consultant
The Benevolent Society —Sydney NSW
- $80,000 - $85,000 a year
- 12 hour shift
- Hybrid work
- Customer service
- Communication skills
- Employee assistance program
Customer Service consultant
Chubb Fire & Security —Rydalmere NSW
- Full-time
- Remote
- Customer service
- Communication skills
2d
Professional Services Consultant - Cortex Cloud
Palo Alto Networks —Sydney NSW
- Full-time
- Azure
- AWS
- Leadership
9d
Professional Services Consultant - Cortex XSIAM
Palo Alto Networks —Sydney NSW
- Full-time
- Remote
- Scripting
- APIs
- AI
9d
Service Advisor - BYD Rockdale
Harmony New Energy Auto Pro Servicing Pty Ltd —Rockdale NSW
- Urgently hiring
- Customer service
- Analysis skills
- Education
Quick Apply
10d
AI Services Consultant
World Wide Technology Holding, LLC —Sydney NSW
- Full-time
- Management
- Sales
- Laboratory experience
- Profit sharing
- Wellness program
11d
Workshop Controller - Byd Homebush
Harmony New Energy Auto Pro Servicing Pty Ltd —Homebush NSW
- Full-time
- Leadership
- Time management
Quick Apply
Customer Service Consultant
Peter Warren Automotive Holdings —Warwick Farm NSW
- Full-time
- Sales
- Customer service
- Administrative experience
- Parental leave
- Employee assistance program
Managing Consultant, Advisors & Consulting Services, Deploy
Mastercard —St Leonards NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Airline Customer Service Consultant (Korean Speaking)
Bluelink International Australia Pty Ltd —Pyrmont NSW
- $28 - $29 an hour
- Weekend availability
- Hybrid work
- Bilingual
- Customer service
- Salesforce
- Referral program
Quick Apply
Senior Professional Services Consultant
WalkMe —Sydney NSW
- Full-time
- Hybrid work
- Bachelor's degree
- Agile
- AI
- Health insurance
- Annual leave
Quick Apply
Sr. Managed Services Consultant (SaaS / Social & Digital)
Sprinklr —Sydney NSW
- Full-time
- Spanish
- Management
- AI
- Health insurance
- Annual leave
Client Service Consultant - Wealth
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Customer service
- Financial services
- Typing
- Annual leave
- Work from home
IT Service Consultant
The GPT Group —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Management
- Microsoft Office
- Parental leave
Global Technical Product Advisor, Can-Am Off-Road
BRP —Sydney NSW
- Hybrid work
- CRM software
- Google Suite
- Schematics
- Annual leave
Senior Services Consultant
MYOB —Sydney NSW
- Hybrid work
- AI
- Communication skills
- Parental leave
Senior Services Consultant
Axsys —Sydney NSW
- AI
- Communication skills
- Parental leave

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Home Care Service Advisor

Southern Cross Care (NSW & ACT) -
Merrylands NSW

Quick Apply

Job Details

Full-time
10 days ago

Benefits

Employee assistance program
Referral program
Salary packaging
Insurance services

Qualifications

Management
Certificate IV
Administrative experience
Leadership

Full Job Description

Why join us?

We have a long history of providing exceptional care that empowers older people to live a full life. When you join us, you will be provided with not-for-profit salary packaging benefits and the support of an experienced leadership team.

Southern Cross Benefits!

Salary Packaging ($15,900), plus meal and entertainment benefit package to the value of $2,650
Heart HQ - our Southern Cross Care (NSW & ACT) People Platform, packed with exclusive retail discounts, and features designed to help you celebrate, connect and succeed
Fitness Passport - Discounted workplace health and fitness program available to you and your family. Gain full access to nominated gyms, pools, health and leisure centres across NSW & ACT
Discounted private health insurance
Wellbeing initiatives such as Reward and Recognition Program, Employee Assistance Program
Ongoing Training and Development
Linkedin Training - SCC's Senior Leaders and Support Office teams can access a digital library of over 6000 courses
Genuine Career Progression Pathways – Buddy Program, New Grad Elevate Program, Study Support
Referral Bonus Program

The Role – Full-time | Home Care Service Advisor | Merrylands

This role involves regular travel. Flexibility to work across Sydney locations is essential.

Your role as a Home Care Service Advisor is to deliver client-centered services that promote and encompass an excellent standard of care through assessment, advice, and application across all Southern Cross Care (SCC) Home Support Programs

This role is pivotal in ensuring that clients' physical, clinical, emotional, and spiritual needs are met holistically. Additionally, the role involves maintaining comprehensive client and business documentation, including incidents management, care notes, and plans, to support high-quality care and compliance.

The Home Care Service Advisor will work closely with Home Care Employees, the Quality team, and Allied Health professionals to ensure a coordinated and comprehensive approach to client care. This collaboration is essential for delivering high-quality, holistic care and achieving the best possible outcomes for SCC clients.

What You’ll Be Doing

Conduct SCC client assessments, care planning and reviews to ensure high-quality, person-centred home care services.
Coordinate service delivery, referrals and stakeholder communication to support positive client outcomes and independence.
Manage client funding, budgets and resources in line with Home Care Program requirements and organisational guidelines.
Maintain accurate documentation, ensure compliance with aged care standards, and support quality improvement initiatives.
Build strong relationships with clients, families and team members while delivering exceptional customer service and professional support.

Essential

Certificate IV in Aged Care, Home Care, Management or other related area.
Demonstrated experience in a similar role as Home Care Service Advisor.
Demonstrated experience and understanding of Home Care Programs
Understanding of current issues for clients and their networks in the Home Support service environment.
Lead, escalate, manage and be accountable for the service delivery of Home Care Services across the service areas/Home Care portfolio.
To undertake care/service delivery in the event of a Home Care Employee is not available, and or where brokerage cannot be coordinated/delivered.

Desirable

Rostering and administration.
Demonstrated business administration skills in the area of documentation, record keeping, reporting, budgeting and quality auditing.
Ability to problem solve and think on your feet, ensuring a high standard of services are delivered in SCC clients.
Empathy and sensitivity to the challenges of delivering high quality services to the aged in their own communities and homes

About Southern Cross Care (NSW & ACT)

At SCC (NSW & ACT), people are at the heart of everything we do! We are a purpose-led, not-for-profit organisation empowering older people to ‘live life to the full’. We have a passion for providing the best care with clinical excellence and offer person-centred care services to meet individual needs and preferences in residential aged care, retirement living and in-home care.

Join us at SCC (NSW & ACT), where your work is not just a job, but a journey filled with meaningful moments to make a tangible difference in the lives of those we support. Our commitment to your development is unwavering, and we work hard to ensure you are given ample opportunities to continually learn and grow.

SCC is an equal opportunity employer. Creating a diverse and inclusive workplace, where employees feel valued and heard in a safe and respectful workplace, is a priority. All employment is decided based on qualifications, merit, and business need. We welcome people of Aboriginal and Torres Strait Island identity, as well as people of culturally diverse backgrounds, to apply.

Quick Apply

Refine Your Search

service advisor jobs in parramatta, nsw

Home Care Service Advisor

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I want to receive the latest job alert for service advisor in parramatta, nsw

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