Network and Systems Administrator
Your new role as Network and Systems Administrator is a key part of the ICT team, responsible for ensuring Fresh Hope Communities’ networks, servers, systems and cloud platforms remain operational, secure and fit for purpose.
Reporting to the Infrastructure and Network Manager, you will work closely with ICT team members, Managed Service Providers and business stakeholders to deliver reliable infrastructure services and third-level technical support.
This is an exciting opportunity to apply your technical expertise across a diverse technology environment while contributing to continuous improvement and exceptional customer service.
- Maximum Term - Full Time, 38 hours per week position.
- Located in Rhodes, Sydney - our state-of-the-art office includes a free gym, great public transport, parking options and convenient shopping links
- Work flexibly—our office is incredible and so are the days when your commute is replaced by a few steps to your home office
- Salary packaging – increased your take home pay with salary packaging including novated leasing options
- Birthday leave – take time to celebrate with your friends and family
Your Contribution
- Install, configure and maintain network infrastructure including routers, switches and firewalls
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Monitor network performance, resolve connectivity issues and implement security measures
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Administer servers, applications and Windows operating systems and environments
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Manage backup and recovery processes to ensure business continuity
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Support device management and endpoint platforms including Intune, Google Enterprise and Samsung Knox
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Manage user access rights, permissions and security controls
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Liaise with Managed Service Providers, vendors and internal stakeholders to maintain seamless operations
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Develop and maintain technical documentation, procedures and user resources
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Deliver Level 3 technical support and resolve complex network and systems incidents
The Essentials
- Experience managing ICT infrastructure including networks, servers and cloud platforms
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Experience monitoring and maintaining business systems and network equipment
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Strong communication skills with the ability to work with stakeholders, lead projects and develop documentation
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Experience administering server environments, operating systems and access controls
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Strong troubleshooting, problem-solving and customer service skills
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Relevant qualifications in networking, infrastructure or systems administration (desirable)
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Certification in Microsoft 365 (M365) administration and/or Juniper Networks (Highly desirable)
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Previous experience in the Aged Care or Not-for-Profit sector (desirable)
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Current Criminal History Check suitable for aged care and applicable NDIS requirements
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Current NSW Driver Licence and ability to travel across NSW.
About Us
Fresh Hope Communities exists to create spaces that cultivate belonging and places that feel like home.
For almost 90 years, we have been providing quality support and lifestyle choices across retirement, residential and respite settings, as well as conference and outdoor adventure experiences for school and community groups. We have over 1100 staff and together we serve residents and customers across NSW. We are an Equal Opportunity employer and we value inclusion and diversity. For more about us visit our website https://www.freshhope.org.au
If this sounds like you, please submit your application now!
