In-Demand Technical account Jobs in Adelaide, Sa

IT Support Officer
Northline —Greater Adelaide SA
- $76,515 - $86,515 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Junior Accountant
AFM Services —Norwood SA
- Full-time
IT Systems Administrator | Journey Beyond
Journey Beyond —Adelaide SA
- Full-time
- Resort
- Parental leave
- Employee assistance program
Quick Apply
Technical Account Manager, CORE
First Focus —Adelaide SA
- Full-time
- Hybrid work
- AI
- Communication skills
Quick Apply
Tech Support Administrator
Beaumont Tiles —West Richmond SA
- Full-time
- Azure
- SharePoint
- Communication skills
- Employee assistance program
- Employee discount
Quick Apply
14d
Tax & Financial Accountant
SILK Laser Clinics —Greater Adelaide SA
- Full-time
- Microsoft Excel
- Analysis skills
- Bachelor's degree
Quick Apply
7d
IT Analyst
Commercial Motor Vehicles Pty Ltd. —Wayville SA
- Communication skills
- Employee assistance program
Technical Sales Representative SA
DuluxGroup —Beverley SA
- Full-time
- Sales
- Business development
- Parental leave
- Employee assistance program
8d
Partner Account Manager (SA)
SoftwareOne —Greater Adelaide SA
- Sales
- AI
Internal Account Executive
Gallagher —Adelaide SA
- Hybrid work
- Financial services
- Communication skills
- Time management
- Employee stock purchase plan
- Health insurance
Technical Publications Team Lead
Saab —Greater Adelaide SA
- Hybrid work
- Microsoft Word
- Microsoft Office
- Manufacturing
- Annual leave
- Work from home
9d
Worker's Compensation Team Leader - 12 month FTC
DXC Technology —Greater Adelaide SA
- Full-time
- Case management
- In-person
- Communication skills
- Parental leave
- Employee assistance program
Group Financial Controller
DCOH —Adelaide SA
- Full-time
- Hospitality
- Master's degree
- Analysis skills
Quick Apply
Senior Product Analyst - ERP Financials
Datacom —Adelaide SA
- Full-time
- ERP systems
- Analysis skills
- AI
Quick Apply
Account Manager, Water Utility (Ground Water and Irrigation)
Grundfos —Greater Adelaide SA
- CRM software
- Sales
- Negotiation
Business Development Manager
Bapcor —Mawson Lakes SA
- Full-time
- Sales
- Microsoft Office
- Business development
Quick Apply
Endpoint Consultant
Brennan IT —Greater Adelaide SA
- Full-time
- Microsoft Office
- Analysis skills
- IT
1d
Project Controls Manager
Turner & Townsend —Greater Adelaide SA
- Full-time
- PMP
- Engineering
- Bachelor's degree
Quick Apply
Account Executive - Workplace Technology
Ricoh —Greater Adelaide SA
- Full-time
- Sales
- Business development
- Negotiation
- Wellness program
- Parental leave
Data & AI Manager
Commercial Motor Vehicles Pty Ltd. —Wayville SA
- Full-time
- AI
- Leadership
- Communication skills
- Employee assistance program
Quick Apply

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IT Support Officer

Northline -
Greater Adelaide SA

Apply Now

Job Details

Permanent | Full-time
$76,515 - $86,515 a year

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
IT support
Organisational skills
Communication skills
Time management

Full Job Description

One Northline

Our people are more than our best asset. With 13 depots across the nation, we operate through a combination of employees and full-time subcontractors in all mainland capitals and many key regional centres. As a privately owned and operated business, we work as one large family and our down to earth culture reflects this. Communication is key to our success and everyone at Northline has a voice. Through coaching and development, we not only develop individual skills but also enhance Northline’s culture and expertise.

All of our employees are trained in the most efficient and effective methods of secure handling, from container loads to fragile product to doorstep deliveries.

IT Support Officer

Job no: 495320
Work type: Permanent Full Time
Location: SA - Adelaide
Categories: Help Desk & IT Support

About the role

As our next IT Support Officer, you will play a key role in ensuring Northline employees have reliable access to core technology systems, enabling them to work safely, efficiently and with minimal disruption to operations.

In this office-based role, you will deliver first-level technical support through the IT Service Desk, managing day-to-day incidents and service requests, user access administration, and standard device configuration. You will help maintain stable, secure and well-documented IT environments across the business.

Working closely with the ICT Infrastructure and Security Manager, vendors and internal stakeholders, you will communicate clearly, set expectations and contribute to the continuous improvement of IT service delivery across Northline.

This role is offering a salary between $76,515 to $86,515 plus superanuation.

Key Responsibilities

Deliver first-level technical support for incidents and service requests via the IT Service Desk, ensuring timely logging, prioritisation and resolution in line with agreed procedures and service standards.

Provide professional, helpful support to end users via phone, email and self-service portals, offering clear guidance to restore system access and functionality.

Manage user accounts and access in Active Directory and related systems, including user creation, modification, disabling and access changes in accordance with approved requests and security controls.

Maintain endpoint devices such as desktops, laptops, mobile devices and peripherals, coordinating standard installation, configuration, updates and replacements.

Support core business applications, including Microsoft 365 and key line-of-business systems, documenting issues and escalating to senior team members or vendors when required.

Perform daily system checks and monitoring activities, documenting outcomes, identifying variances and escalating issues that may impact services or users.

Coordinate IT equipment repairs, replacements and warranty services with external providers and internal stakeholders to minimise business disruption.

Document procedures, work instructions, standard device builds and knowledge base articles to support consistent incident resolution and user self-service.

Assist with planned changes, upgrades and small IT projects by preparing equipment, updating system records and supporting basic testing activities.

Support IT asset management by maintaining accurate hardware, software and licence records throughout the asset lifecycle.

Comply with Northline IT, cyber security, privacy and acceptable use policies, reporting any suspected security incidents promptly.

Participate in after-hours incident response and critical maintenance activities as required to ensure continuity of key IT services.

Contribute to continuous improvement by identifying recurring issues and recommending improvements to systems, processes or tools.

Communicate regularly with internal customers, providing clear updates on ticket progress and explaining technical issues in simple, non-technical terms.

About you

To succeed in this role, you will have a strong interest in information technology, a customer-focused mindset and the ability to support users with professionalism, patience and clarity.

You thrive in a fast-paced support environment, can manage competing priorities effectively and enjoy solving problems while following established procedures and best practices.

You are a collaborative team player with a strong work ethic, attention to detail and a willingness to continuously learn and adapt to new technologies.

You will also be able to demonstrate your:

Experience in an IT support, service desk or customer service environment (or transferrable experience).

Foundational knowledge of Microsoft Windows operating systems, Microsoft 365 and standard desktop hardware.

Strong communication and listening skills, with the ability to explain technical issues to non-technical users.

Excellent time management and organisational skills.

High attention to detail and accurate record keeping.

Professional attitude with a positive, solutions-focused approach.

Ability to follow procedures and work instructions consistently.

Commitment to teamwork, collaboration and continuous improvement.

Proficiency in Microsoft Office applications (Word, Excel and Outlook).

Advertised: 11 May 2026 Cen. Australia Standard Time
Applications close:

Apply Now

Refine Your Search

technical account jobs in adelaide, sa

IT Support Officer

Junior Accountant

IT Systems Administrator | Journey Beyond

Technical Account Manager, CORE

Tech Support Administrator

Tax & Financial Accountant

IT Analyst

Technical Sales Representative SA

Partner Account Manager (SA)

Internal Account Executive

Technical Publications Team Lead

Worker's Compensation Team Leader - 12 month FTC

Group Financial Controller

Senior Product Analyst - ERP Financials

Account Manager, Water Utility (Ground Water and Irrigation)

Business Development Manager

Endpoint Consultant

Project Controls Manager

Account Executive - Workplace Technology

Data & AI Manager

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One Northline

IT Support Officer

About the role

Key Responsibilities

About you

You will also be able to demonstrate your:

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