In-Demand Customer service representative Jobs in Avonsleigh Vic

Customer Success Associate
Siemens —Bayswater VIC
- Full-time
- Hybrid work
- CRM software
- Management
- Salesforce
4d
Member Support Consultant
Fitness First —Melbourne Eastern Suburbs VIC
- From $65,000 a year
- Full-time
- CPR Certification
- First Aid Certification
- Gym membership
4d
Member Support Consultant
Goodlife Health Clubs —Melbourne Eastern Suburbs VIC
- $65,000 a year
- Full-time
- First Aid Certification
- Gym membership
14d
Customer Sales & Service - Repco Dandenong - Casual
Repco —Dandenong VIC
- Weekend availability
Quick Apply
Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)
Telstra —Cranbourne VIC
- Part-time
- Microsoft Excel
- Sales
- Communication skills
- Parental leave
Client Services Representative - VRH Dandenong
Veterinary Referral Hospital —Dandenong VIC
- Weekend availability
- Administrative experience
- Communication skills
Quick Apply
Customer Service and Sales
The Pole Room Rowville —Rowville VIC
- $27 - $30 an hour
- Part-time
- Management
- Sales
- Team management
Quick Apply
4d
Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)
Telstra Business Technology Centre Perth South —Cranbourne VIC
- Part-time
- Microsoft Excel
- Sales
- Communication skills
- Parental leave
Customer Service
The Crispy Catch Fish and Chips Ringwood East —Croydon VIC
- $20 - $26 an hour
- Part-time
- Customer service
- In-person
- Cash handling
Quick Apply
Customer Sales and Service - Trade Market Nursery
Plantmark —Wantirna VIC
- Full-time
- Customer service
- Communication skills
- Outdoor work
- Employee assistance program
Quick Apply
12d
Customer Sales & Service - Repco Bayswater - Casual
Repco —Bayswater VIC
- Weekend availability
Quick Apply
4d
Customer Support Advisor
Brandt Tractor —Knoxfield VIC
- Full-time
- Sales
- Time management
- Employee assistance program
- Opportunities for advancement
Quick Apply

Discover related jobs

Based on your search for customer service representative jobs.

Residential + Office Cleaners - Immediate Start - Flexible School Hours
Bozo's Multiworx —Warragul VIC
Residential/ Office Cleaner - Immediate Start - Flexible School Hours. Police Check (or willingness to obtain one). When you are available to start.
$33 an hour
Quick Apply
10d
Team Member
Coles Supermarkets —Botanic Ridge VIC
As part of the dairy team, you’ll be responsible for ensuring our freezers and chilled sections are fully stocked and to ensure exceptional store standards…
4d

I want to receive the latest job alert for customer service representative in avonsleigh vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service representative jobs near avonsleigh vic

Customer Service Representative jobs in Dandenong VIC

Customer Service Representative jobs in Croydon VIC

Sdr Bdr Sales Development Representative jobs in Melbourne Vic

Commission Only Sales jobs in Sydney Nsw

Retail Sales Associate jobs in Kambah Act

Retail Sales Associate jobs in Colebee Nsw

Retail Sales Associate jobs in Jerrabomberra Nsw

Retail jobs in Adelaide Sa

Retail Sales Associate jobs in Aylmerton Nsw

Retail Sales jobs in Coopers Plains Qld

Construction Health Safety Advisor jobs in Brisbane Qld

Client Advisor jobs in Warwick Wa

Client Advisor jobs in Modbury Sa

Client Advisor jobs in Melbourne Vic

Client Advisor jobs in Sydney Nsw

Safety Advisor, Mining jobs in Queensland

Financial Advisor jobs in Gold Coast Qld

Big W Team Member jobs in Rockdale Nsw

Team Member, Boost Juice jobs in Carlingford Nsw

Member Services Representative jobs in Caboolture Qld

Customer Success Associate

Siemens -
Bayswater VIC

Apply Now

Job Details

Permanent | Full-time
4 days ago

Qualifications

CRM software
Power BI
Management
Salesforce
Bachelor's degree
SaaS
Communication skills

Full Job Description

Who we are

Build a brighter future while learning and growing with a Siemens company at the intersection of technology, community and sustainability. Our global team of innovators is always looking to create meaningful solutions to some of the toughest challenges facing our world. Find out how far your passion can take you.

About the Role

The APAC Customer Success team is responsible for helping our 140+ customers realize value from their Asset Management software solutions and services. We work closely with customers to drive product adoption, support their business goals, and deliver exceptional experiences throughout their customer journey.

As a Customer Success Associate (CSA), you will work closely with experienced Customer Success Managers and cross-functional teams to help customers achieve their desired outcomes. You will build relationships with customers, support product adoption initiatives, assist with customer reviews, and help identify opportunities to improve customer engagement and satisfaction.

This is an excellent opportunity for someone early in their Customer Success career who is passionate about technology, enjoys building relationships, and wants to develop their customer success and commercial skills in a fast-paced SaaS environment.

What you will be doing

Develop strong relationships with customer stakeholders and become a trusted point of contact for day-to-day customer engagement.
Support customers in maximizing the value of their Asset Management Software solutions through proactive engagement and adopt best practices.
Assist in developing and maintaining Success Plans aligned to customer goals and desired business outcomes.
Conduct regular customer check-ins, health reviews, and business reviews, with support and guidance from senior team members.
Monitor customer health, product usage, and engagement data to identify opportunities to improve adoption and satisfaction.
Capture and maintain customer goals, risks, feedback, and success metrics within Customer Success systems and processes.
Collaborate with Sales, Services, Product, Support, and Marketing teams to help deliver positive customer outcomes.
Escalate customer risks and issues appropriately while helping coordinate timely resolutions.
Identify potential growth opportunities within customer accounts and share insights with Customer Success Managers and Sales teams.
Champion the voice of the customer by sharing feedback and contributing ideas to enhance the customer experience.

What you need

Bachelor's degree or equivalent professional experience.
A willingness to learn, grow, and develop a career in Customer Success within a global technology organisation.
1–3 years' experience in Customer Success, Account Management, Customer Support, Consulting, Project Coordination, or another customer-facing role.
Strong communication and relationship-building skills, with the ability to engage professionally with customers and colleagues.
A customer-first mindset and genuine passion for helping customers succeed.
Strong organisational and time-management skills, with the ability to manage multiple priorities.
Curiosity and willingness to learn new technologies, products, and business processes.
An analytical mindset and the ability to use data to support decision-making and customer outcomes.
Experience with CRM, Customer Success, or business productivity tools such as Salesforce, ChurnZero, Microsoft 365, Power BI, or similar platforms is desirable.
A proactive, team-first attitude and willingness to take on a variety of responsibilities as part of a growing regional team.
Experience working with Government, Public Sector, Education, Healthcare, Infrastructure, or other asset-intensive organisations is advantageous. Exposure to Manufacturing environments would be beneficial as we continue to expand our presence in this sector.

What makes you stand out

Previous experience in a SaaS or technology-focused environment.
Experience supporting Government, Public Sector, Education, Healthcare, Infrastructure, Asset Management, or other asset-intensive organisations.
Exposure to Manufacturing or industrial organisations would be advantageous.
Experience using Salesforce, ChurnZero, Microsoft Power BI, or similar platforms.
Strong presentation and communication skills.
Demonstrated ability to build relationships and influence outcomes across multiple stakeholders.
A growth mindset, positive attitude, and willingness to take on new challenges.
Customer Success certifications or training are advantageous but not required.
Passion for technology, sustainability, infrastructure, and helping customers achieve meaningful outcomes.

The Siemens culture

We’re guided by a vision of community that serves the ambitions and wellbeing of all people, and our professional communities are no exception. We model that ideal every day by being supportive, collaborative partners to one another, conscientiously making space for our colleagues to grow and thrive. Our passionate team is driven to create a future where smarter infrastructure protects the environments that shape and connect us all. That brighter future starts with us.

Together we are Siemens

#Brightly

Apply Now

Refine Your Search

customer service representative jobs in avonsleigh vic

Customer Success Associate

Member Support Consultant

Member Support Consultant

Customer Sales & Service - Repco Dandenong - Casual

Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Client Services Representative - VRH Dandenong

Customer Service and Sales

Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Customer Service

Customer Sales and Service - Trade Market Nursery

Customer Sales & Service - Repco Bayswater - Casual

Customer Support Advisor

Discover related jobs

I want to receive the latest job alert for customer service representative in avonsleigh vic

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected