In-Demand Service representative Jobs in Nerang, Qld

Contact Centre Team Leader
Community Housing Ltd —Surfers Paradise QLD
- Full-time
Quick Apply
Senior Project Manager – HATRIC
Griffith University —Southport QLD
- Full-time
- Hybrid work
- Management
- Research
- Administrative experience
- Work from home
- Parental leave
Quick Apply
14d
New Store - Aesop Store Manager | Robina | Full Time
l'Oréal —Gold Coast QLD
- Full-time
- Management
- Merchandising
- Food service
- Opportunities for advancement
Quick Apply
7d
Centre Sales Representative - Gold Coast
Pirtek —Gold Coast QLD
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Sales Account Manager
Sitesec —Gold Coast QLD
- Sales
- Office
- Construction experience
Account Manager, Facial Aesthetics
Allergan Aesthetics —Gold Coast QLD
- Full-time
- Remote
- Anatomy knowledge
- Sales
- Research
Production Manager
Americold Logistics LLC —Ormeau QLD
- Full-time
- Budgeting
- Employee discount
Quick Apply
Cleaning Team Member
Assetlink —Broadbeach QLD
- Public holidays
- Cleaning
- On-the-job training
9d
Senior Registrar
Queensland Government —Gold Coast QLD
- Temporary
7d
New Store - Retail Consultants | Aesop Robina | Casual & Part Time Opportunities
l'Oréal —Gold Coast QLD
- Part-time
- Customer service
- Communication skills
- Opportunities for advancement
Quick Apply
3d
Casual Clinical Consultant - Joint Replacement
Stryker —Gold Coast QLD
- Part-time
- Communication skills
- Health insurance
1d
Outbound Business Development Representative - ANZ
HubSpot —Gold Coast QLD
- Hybrid work
- Google Suite
- AI
Quick Apply
2d

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Senior Project Manager – HATRIC
Griffith University —Southport QLD
Tertiary qualifications in project management, construction management, engineering, architecture, building, or a related discipline, with significant…
Quick Apply
14d

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service representative jobs near nerang, qld

Contact Centre Team Leader

Community Housing Ltd -
Surfers Paradise QLD

Quick Apply

Job Details

Full-time

Benefits

Salary packaging

Qualifications

Call centre

Full Job Description

Support & mentor a Contact Centre team delivering great customer service
Handle customer enquiries & complaints with professionalism and care
Enjoy flexibility, wellbeing support and meaningful work

About Us

Community Housing Limited (CHL) is a leading not-for-profit organisation dedicated to making a positive impact in the housing sector. We are committed to addressing housing issues and supporting vulnerable populations by offering affordable and sustainable housing solutions to individuals and families in need.

At CHL, our primary goal is to create safe, secure, and affordable housing options that empower individuals and families to thrive. With a focus on delivering high-quality service and outcomes, we manage over 11,000 new and existing properties across various communities. CHL is driven by a collaborative team culture where every member plays a vital role in achieving our mission.

The Role

Are you an experienced contact centre representative ready to take the next step? Do you enjoy helping your colleagues, solving complex problems, and ensuring customers receive the best service?

We are seeking a Contact Centre Team Leader to provide guidance and support to the team, act as a point of escalation for challenging enquiries, and help maintain our high standard of customer service. You will work closely with the Contact Centre Manager and team members to monitor performance, support training needs, and contribute to a positive, collaborative workplace culture.

What you will do:

Provide expert support and mentoring to Contact Centre Representatives, acting as a point of escalation for sensitive or complex enquiries
Continue performing Contact Centre Representative duties alongside the team to maintain quality service delivery
Monitor call effectiveness and help identify coaching or training opportunities
Liaise with internal and external stakeholders to ensure quality customer outcomes
Promote a safe, balanced, and positive workplace aligned with CHL values and WHS requirements

What you will bring

Experience working in an inbound call centre or customer service environment
Ability to handle difficult clients professionally and with empathy
Some knowledge of the Residential Tenancies Act (advantageous)
Ability to mentor and support colleagues, fostering a positive and collaborative team environment
Strong interpersonal skills with a professional approach to working with team members and stakeholders
Commitment to the right of every person to good quality housing
Satisfactory Police Check

Why Join Us?

Opportunity to step into leadership while staying connected to frontline work
Be part of a supportive, values-driven organisation
Ongoing learning and development opportunities
Contribute to a workplace that prioritises wellbeing, safety, and collaboration
Make a real impact by improving both team capability and customer experience
Flexible work arrangements and opportunities for professional development
Salary packaging + You Day + salary continuance & other benefits

To apply online, please click on the appropriate link.

To be considered, applicants must respond to the application questions and submit a cover letter and resume.

For a confidential conversation about the position, please contact Wade Simmons, Contact Centre Manager at [email protected].

Please note: A satisfactory Police Check is required for this role.

As an equal opportunity employer, CHL welcomes people from a diverse range of backgrounds. CHL acknowledges the Traditional Aboriginal owners of country throughout Australia and pays respect to their Elders past and present.

We look forward to hearing from you.

Quick Apply

Refine Your Search

service representative jobs in nerang, qld

Contact Centre Team Leader

Senior Project Manager – HATRIC

New Store - Aesop Store Manager | Robina | Full Time

Centre Sales Representative - Gold Coast

Sales Account Manager

Account Manager, Facial Aesthetics

Production Manager

Cleaning Team Member

Senior Registrar

New Store - Retail Consultants | Aesop Robina | Casual & Part Time Opportunities

Casual Clinical Consultant - Joint Replacement

Outbound Business Development Representative - ANZ

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