In-Demand Finance partner Jobs in Frankston, Vic

Service Desk Team Lead - Hybrid
DuluxGroup —Clayton VIC
- Full-time
- Hybrid work
- Agile
- Parental leave
- Employee assistance program
13d
Customer Care Manager ANZ
l'Oréal —Dandenong VIC
- Full-time
- CRM software
- Microsoft Excel
- Customer service
Quick Apply
5d
Senior Workforce Planner
Amazon Commercial Services Pty Ltd —Dandenong VIC
- Full-time
- Microsoft Office
11d
Data Migration Lead- 2 year contract
For Purpose Aged Care —Cheltenham VIC
- Contract
- Remote
- SQL
- No degree
- Communication skills
- Work from home
- Employee assistance program
Commercial Business Partner
Cleanaway —Dandenong VIC
- Full-time
Workforce Management Transformation Lead - 2-year contract
For Purpose Aged Care —Cheltenham VIC
- Contract
- Remote
- Management
- Work from home
- Employee assistance program
3d
SAP Support Analyst – Supply Chain - Hybrid
DuluxGroup —Clayton VIC
- Full-time
- Hybrid work
- Agile
- AI
- Communication skills
- Parental leave
- Employee assistance program
1d
Plant Manager
The Arnott's Group —Rowville VIC
- Full-time
- Engineering
- Manufacturing
- Communication skills
Dealer Credit Analyst - Wholesale Credit
Mercedes-Benz Group AG —Mulgrave VIC
- Analysis skills
11d
Maintenance & Stores Officer
DuluxGroup —Clayton VIC
- Full-time
- Maintenance
- Agile
- Parental leave
- Employee assistance program
Operations Manager - Night Shift
Amazon Commercial Services Pty Ltd —Dandenong VIC
- Nights as needed
- Engineering
- Analysis skills
- Bachelor's degree

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Service Desk Team Lead - Hybrid

DuluxGroup -
Clayton VIC

Apply Now

Job Details

Permanent | Full-time
13 days ago

Benefits

Parental leave
Employee assistance program

Qualifications

Asset management
ITIL Certification
Incident management
ITIL
IT support
ServiceNow
Agile
Problem management

Full Job Description

Work options: Hybrid

Hands-on technical service desk and people leadership role
Competitive salary package and career development opportunities
Office based in Clayton with hybrid/flexible work options

About Us

DuluxGroup is a leading marketer and manufacturer of premium brands that help people create better spaces to live and work. With a heritage of over 100 years, we’re home to trusted names like Dulux, Selleys, Yates, Cabot’s, and B&D, delivering products across paints, coatings, adhesives, garden care, and home improvement. As part of Nippon Paint Holdings, we combine global scale with strong local roots, driven by innovation, sustainability, and a commitment to our customers.

Our Group Functions cover Supply Chain, Sales Capability, Finance, People & Culture, IT & Digital, and Legal are an integral part of our Business Units that enable growth and operational excellence. They provide the insights, technology, and expertise that keep our businesses agile and future ready. Joining DuluxGroup means contributing to iconic brands, working in a collaborative culture, and enjoying opportunities for career growth and flexibility.

What You’ll Be Doing

Lead, coach and develop a high-performing Service Desk team
Drive SLA performance, service quality and customer satisfaction
Act as escalation point for complex incidents and Major Incident Manager
Optimise service delivery through process improvement and automation
Manage ITSM (ServiceNow) processes across incident, problem and request management
Oversee knowledge management, asset management and service catalogue
Partner with stakeholders to improve service outcomes and user experience
Deliver reporting, insights and performance dashboards

Our Benefits

Up to $1,000 net annually to cover private health extras gap costs
Exclusive discounts on DuluxGroup products and partner offers
Stay active anytime, anywhere through our partnership with Fitness Passport
20 weeks paid parental leave (primary carers) and 2 weeks partner leave from day one
Market leading learning, development and career pathways
Access to our Wellbeing Hub and full EAP support

What We’re Looking for

Tertiary qualifications (including ITIL certified) and previous experience leading a Service Desk or IT Support team
Experience using automation and workflows to improve Service Desk efficiency and user experience
Strong stakeholder engagement and customer-first mindset
Solid understanding of ITIL processes and ServiceNow (or similar ITSM tools)
Broad technical knowledge across Microsoft, networks, cloud and enterprise systems
Ability to manage competing priorities in a fast-paced environment
Passion for continuous improvement, data-driven decision making and team development

Why Join Us?

Progressing your career with the DuluxGroup means being part of a network of over 8000 employees globally who believe in our purpose to ‘Imagine a Better Place’

With origins dating back to 1918, we are a leading marketer and manufacturer of iconic brands such as Dulux, Selleys, Cabots, Yates and B&D to name a few.

By joining us, you will be a part of a long-term strategy to deliver profitable growth through brand leadership, innovation and customer intimacy. We are committed to internal mobility and growth while fostering an inclusive culture with flexible work options.

If this sounds like an environment you would like to be a part of, please apply online!

Video

Apply Now

Refine Your Search

finance partner jobs in frankston, vic

Service Desk Team Lead - Hybrid

Customer Care Manager ANZ

Senior Workforce Planner

Data Migration Lead- 2 year contract

Commercial Business Partner

Workforce Management Transformation Lead - 2-year contract

SAP Support Analyst – Supply Chain - Hybrid

Plant Manager

Dealer Credit Analyst - Wholesale Credit

Maintenance & Stores Officer

Operations Manager - Night Shift

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