In-Demand Guest service agent Jobs in Armadale Vic

Guest Service Agent/Night Audit
Accor Apartments & Realty —Glen Waverley VIC
- Part-time
- Hospitality
- Customer service
- Front desk
Service Express Agent
Marriott International, Inc —Melbourne VIC
- Part-time
- Hotel experience
- Annual leave
- Employee assistance program
3d
Reservations Agent | InterContinental Melbourne the Rialto
InterContinental —Melbourne VIC
- Customer service
- Microsoft Office
- Communication skills
- Parental leave
Night Guest Experience Agent
Marriott International, Inc —Docklands VIC
- Part-time
- Hotel experience
- Resort
- Annual leave
- Employee assistance program
6d
Reservations Sales Agent
AccorHotel —Melbourne VIC
- Part-time
- Bar
- Culinary experience
- Customer service
Quick Apply
Guest Experience Expert (Front Desk Agent)
Marriott International, Inc —Melbourne VIC
- Full-time
- Hospitality
- Front desk
- Guest services
- Employee assistance program
- Opportunities for advancement
10h
Group Reservation Supervisor
Marriott International, Inc —West Melbourne VIC
- Part-time
- No experience needed
- Senior Secondary Certificate of Education
- Education
- Employee discount
6d
Guest Services Agent
Ovolo Group —South Yarra VIC
- Part-time
- Office experience
20h
Receptionist/Administration Assistant, ILSC & Greystone College Melbourne
ILSC Education Group —Melbourne VIC
- Full-time
- Marketing
- Customer service
- University
Quick Apply
6d
Business Development Manager
MERCURE —Melbourne VIC
- Full-time
- Management
- Sales
- Microsoft Office
Quick Apply
Guest Services Agent
AccorHotel —Melbourne VIC
- Part-time
- Communication skills
- Employee assistance program
Quick Apply
16h

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Guest Service Agent/Night Audit

Accor Apartments & Realty -
Glen Waverley VIC

Apply Now

Job Details

Permanent | Part-time

Qualifications

Hospitality
Customer service
Front desk
Communication skills
Hotel experience
Time management

Full Job Description

Conveniently located 25 minutes east of Melbourne CBD, ibis Melbourne Glen Waverley features 155 modern rooms, a restaurant and bar, and conference facilities filled with natural light. Positioned close to shops, dining and public transport, the hotel offers easy access to Melbourne CBD, the Dandenong Ranges and the Yarra Valley, making it a great place to grow your hospitality career.

Purpose
As Guest Service Agent/ Night Audit, your role is pivotal in shaping our guests' entire stay, from the warm welcome at check-in to the seamless checkout process. During the night shift, you transition into the role of a financial detective, adeptly handling late-night inquiries and ensuring our hotel's distinguished service reputation remains intact.

Primary Responsibilities

Roll out the red carpet of hospitality, ensuring every guest feels like a VIP from check-in to check-out
Confidant in communicating with guests and colleagues to ensure cohesive collaboration
Conquer challenges alongside guests, transforming dilemmas into success stories
Work closely with security to keep a watchful eye on the building's security systems, contributing to a safe and secure environment for guests and staff alike
Be the local legend, sharing information on neighbourhood hotspots and must-visit gems from your treasure trove of knowledge
Take charge of the reception desk duties and manage the crucial night audit process, ensuring that nightly reports are accurate and up to date
Display proficiency in accurately handling reservations and managing guest accounts

Skills and Experience

Innovative approach to exceeding customer service expectations
Skilled at collaborating within teams, as well as working independently
Proven ability to multi task and thrive under pressure, supported by strong organisational and time management skills
Proficiency in both written and verbal communication
Previous experience in hotel front desk operations is a valuable asset
Capable of embracing a flexible rotating schedule, including nights, overnights, weekends, and public holidays

Accor Benefits

ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Everyone has a story and we want to learn yours. We invite you to APPLY NOW.

Apply Now

Refine Your Search

guest service agent jobs in armadale vic

Guest Service Agent/Night Audit

Service Express Agent

Reservations Agent | InterContinental Melbourne the Rialto

Night Guest Experience Agent

Reservations Sales Agent

Guest Experience Expert (Front Desk Agent)

Group Reservation Supervisor

Guest Services Agent

Receptionist/Administration Assistant, ILSC & Greystone College Melbourne

Business Development Manager

Guest Services Agent

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