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Data & AI Process Redesign Specialist

NCS Australia -
Sydney NSW

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Job Details

Full-time

Benefits

Parental leave
Insurance services

Qualifications

Azure
AWS
Agile
AI

Full Job Description

Company Description

About us:

At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together.

We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes. Join us and accept the challenge of creating a better tomorrow.

Job Description

NCS is seeking a highly skilled Data & AI Process Redesign Specialist to join our Consulting & Transformation practice, working on large-scale, technology-led programs across enterprise, telco, and public sector clients. In this role, you will operate at the intersection of business, data, and technology, partnering closely with stakeholders to redesign and optimise data-driven processes, governance frameworks, and operating models.

You will analyse current-state environments to identify inefficiencies and maturity gaps, then define target-state capabilities that enable trusted data, scalable AI adoption, and improved decision-making. A key focus will be delivering practical, implementable solutions - developing structured data maturity uplift roadmaps, embedding governance processes, and aligning data ownership models to drive accountability and performance.

Working across multidisciplinary teams, you will lead end-to-end process redesign initiatives, ensuring alignment with modern data platforms, cloud ecosystems, and AI-enabled capabilities. You will also guide senior stakeholders through governance forums and decision-making frameworks, helping organisations establish clear operating models, improve data quality, and creating sustainable, value-driven transformation outcomes.

Qualifications

Extensive experience in process redesign, business transformation, or consulting, ideally within Data & AI environments.
Proven ability to deliver client-facing transformation engagements, including data governance and operating model design.
Strong expertise in end-to-end process mapping and future-state design (e.g. BPMN, Signavio or similar tools).
Experience conducting maturity assessments and developing structured uplift roadmaps across data, process, or governance domains.
Hands-on experience designing and implementing data governance frameworks, including ownership and stewardship models.
Ability to influence and advise senior stakeholders across both business and technology functions.
Familiarity with modern data platforms, cloud ecosystems (Azure/AWS), and AI enablement concepts.
Experience working in Agile, SAFe, or hybrid delivery environments.

Additional Information

Why join us:

NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.

NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.

At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply.

Agencies:

We’ve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.

Work rights and background checks:

To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks

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