Company Description
At Endeavour College of Natural Health, people come first – whether they are students, academics, operational staff or clients. Having a shared passion and purpose brings a strong sense of unity to our team. Our Brisbane campus combines contemporary teaching facilities with a Student Wellness Clinic, where students gain hands-on experience delivering real treatments to real clients under expert supervision. Our core values, mission, and sense of community are at the centre of everything that we do – combined with a dedication to natural health.
Job Description
Permanent, Full-time, Onsite
The Clinic and Campus Administrator is a highly visible, front-facing role and serves as the first point of contact for students, staff and clinic clients. This position supports a broad range of campus and clinic operations, with focus areas that may evolve in response to business priorities and the needs of the student experience. Reporting to the Clinic & Campus Manager and wider team, the role helps maintain an organised, welcoming and efficient environment across both the Wellness Clinic and campus facilities.
Key responsibilities include:
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Serving as the primary point of contact for student enquiries, delivering timely and responsive support via phone, email, ticketing systems and in-person interactions, while maintaining accurate records and follow‑up.
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Providing front‑of‑house support across clinic and campus reception, managing enquiries, bookings, payments, visitor coordination and general administrative tasks.
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Overseeing daily operations of the Wellness Clinic, including rostering, dispensary stock management, banking processes and client communications.
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Supporting and guiding students in clinic workflows, systems navigation and professional customer service practices.
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Assisting with broader campus operations and events such as open days, graduations, classroom setup and the upkeep of shared spaces.
Qualifications
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Bachelor/Diploma level competency in any relevant discipline is an advantage
Skills and Experience
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Strong interpersonal and communication skills with a student- and client-centred approach, including the ability to manage conflict effectively.
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Proven ability to manage multiple priorities across student support, clinic operations, and campus administration in a fast-paced environment.
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Solutions-focused mindset with strong problem-solving skills and the ability to adapt to changing campus needs.
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High level of accuracy and attention to detail across administration, record-keeping, financial processes, and systems.
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Experience in healthcare, education, or clinic environments, with familiarity in booking/clinic systems and relevant qualifications (desirable)
Additional Information
We value our people, as such we focus on their continued professional development as well as their physical and mental wellbeing. Our employees can access our Professional Development Fund for external courses, study any of our Endeavour Short Courses free of charge and access our extensive in-house learning catalogue.
Additionally, to say thank you for the energy, effort, and results our people deliver, Endeavour offers all staff members free and unlimited clinic consults in all of our disciplines and 15% off all clinic dispensary and retail products!
Please visit: Work at Endeavour | Endeavour to see a full list of perks and benefits associated with working with us!
Questions about your identity help us appreciate the diversity of individuals looking to work with us, ensuring we’re attracting applications from people with identities and perspectives that are as diverse as our students.
We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.
