In-Demand It support Jobs in Knoxfield, Vic

Associate Technical Support Engineer, Supercharger
Tesla —Cremorne VIC
- Weekend availability
- CRM software
- SQL
- Bachelor's degree
Service Desk Technician
ASSA ABLOY —Oakleigh VIC
- Azure
- Analysis skills
- Employee assistance program
- Employee discount
3d
Technical Support Engineer | Medical Devices
Draeger —Notting Hill VIC
- Full-time
- CRM software
- Management
- Communication skills
- Parental leave
- Employee assistance program
IT Procurement Specialist
The Salvation Army —Blackburn VIC
- Full-time
- Hybrid work
- Analysis skills
- Leadership
- Health insurance
- Parental leave
Service Desk Analyst
Accent Group —Cremorne VIC
- Full-time
- POS
Quick Apply
Manager, Technical Support – ANZ
SOTI Inc. —Mulgrave VIC
- Full-time
- Hybrid work
- Management
- Databases
- Analysis skills
IT Infrastructure Specialist | Jowett Motor Group (Full-Time)
Jowett Motor Group —Glen Waverley VIC
- Full-time
- Azure
- Administrative experience
- SharePoint
- Parental leave
- Employee assistance program
Quick Apply
Senior Systems Administrator
Blue IoT —Mulgrave VIC
- Azure
- Microsoft Office
- Administrative experience
ICT Technical Specialist
Eastern Health —Box Hill VIC
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Health insurance
- Annual leave
1d
Level 2 IT Support Team Leader
Accent Group —Cremorne VIC
- Full-time
- Microsoft Office
- POS
- Leadership
Quick Apply
13h
Senior Service Desk Officer
Eastern Health —Box Hill VIC
- Full-time
- Microsoft Excel
- Customer service
- Communication skills
- Health insurance
- Annual leave
15h
Technical Support Officer CTBT
Australian Radiation Protection and Nuclear Safety Agency (ARPANSA) —Yallambie VIC
- $92,450 - $97,052 a year
- Full-time
- Research
1d

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Associate Technical Support Engineer, Supercharger

Tesla -
Cremorne VIC

Apply Now

Job Details

Full-time

Qualifications

CRM software
Commercial electrician experience
SQL
Bachelor's degree
SSH

Full Job Description

What to Expect

The Technical Support Engineering team are renowned for providing unparalleled support to ensure the seamless deployment and peak performance of our cutting-edge Energy products across the globe. We are looking for a highly skilled and motivated engineer to join our Supercharging Support (EV Fast Charging) team, where your expertise will play a pivotal role in shaping the future of clean energy infrastructure.

As a Technical Support Engineer, you will be at the forefront of innovation, leveraging sharp critical thinking and deep product expertise to troubleshoot complex issues and devise robust solutions. Your work will directly maximise the uptime and reliability of our global Supercharger fleet, ensuring an unrivalled customer experience for electric vehicle owners worldwide.

What You'll Do

Remotely troubleshoot and solve complex hardware and operational issues impacting Tesla’s Supercharging fleet
Provide technical expertise and guidance to our commercial Field Service Technicians
Utilize Linux to establish SSH connections with proprietary systems around the world
Write and modify SQL queries to troubleshoot, monitor critical statistics, and generate report
Retrieve and review remote system logs with proprietary tools for effective diagnostics
Manage group and personal queues of service tickets pending action
Collaborate with the Field Service and Product Engineering teams to identify and implement solutions
Collect service notes via email and maintain records in service tickets
Contribute feedback for improvements in Tesla’s service and monitoring platforms

What You'll Bring

Bachelor's degree in Electrical Engineering, Mechatronics, Renewable Energy Engineering, or another relevant field
Minimum 2+ years’ experience in an engineering / technical role. Experience with solar, inverters, e-mobility or charging is beneficial.
Understanding of commercial electrical metering, energy flow, power factor, and phase rotation
Understanding of electrical theory with emphasis on AC/DC power systems or other electronic systems, devices or components
Experience with CRM systems, mobile case/ticketing systems, and bug-tracking system
Proactive problem-solver with a positive attitude and the ability to instruct and inform during the course of troubleshooting
Flexible availability to work any shift (Day, Weekends, Public Holidays)
Proven track record of adapting in a fast-paced, detail-oriented environment
Ability to prioritize workflows effectively according to multiple criteria
Basic to advanced knowledge of Python or SQL is a plus
Familiarity of Linux-based applications
Foreign language proficiency is a plus

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

Apply Now

Refine Your Search

it support jobs in knoxfield, vic

Associate Technical Support Engineer, Supercharger

Service Desk Technician

Technical Support Engineer | Medical Devices

IT Procurement Specialist

Service Desk Analyst

Manager, Technical Support – ANZ

IT Infrastructure Specialist | Jowett Motor Group (Full-Time)

Senior Systems Administrator

ICT Technical Specialist

Level 2 IT Support Team Leader

Senior Service Desk Officer

Technical Support Officer CTBT

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