Audi Centre Canberra, part of the award-winning, family-owned Jowett Motor Group, is seeking a polished and professional Receptionist to join our dealership in a full-time, Monday to Friday role.
If you thrive as the first point of contact, feel confident managing both phone and face-to-face enquiries, and take pride in delivering a warm, premium customer experience in a fast-paced environment, we’d love to hear from you.
Why Jowett Motor Group
We back our people properly. Here’s what that looks like:
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Paid Parental Leave – 12 weeks primary carer, 2 weeks secondary.
- Ongoing training and development (online and face-to-face) with real internal career pathways.
- Recognition and team events (BBQs, birthdays, group Christmas party).
- Retailer discounts across major brands.
- Employee Assistance Program (EAP).
- A genuine commitment to supporting women in automotive through our Women in Automotive partnership.
- Leaders who set clear expectations, back you, and want you to succeed.
About the opportunity
We are currently seeking an experienced and customer-focused Receptionist to serve as the front-facing point of contact for our clients and customers.
In this role, you’ll be the welcoming face for our clients, delivering front-of-house support with professionalism and warmth. We're seeking someone who can handle client communications efficiently and maintain a friendly, approachable manner. With a range of responsibilities and strong team support, you'll be an essential member of our team, so excellent communication skills are a must.
The hours of this role are Monday to Friday from 8:00 am to 5:00 pm.
In this critical role, you will be responsible for a variety of functions:
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First point of contact for all customers and visitors, providing first-class hospitality and greeting in a professional and engaging manner both face-to-face and over the phone.
- Administration duties – including distribution of mail, ordering supplies, servicing banking and assisting other departments as required.
- Setting and maintaining a high level of cleanliness and housekeeping throughout the dealership.
What you’ll bring:
To be successful in your new role, you will have:
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Professional & excellent customer service experience.
- A mature and positive "can-do attitude"
- Excellent verbal, written and interpersonal communication
- Strong PC skills
- A switched-on person who is good at multi-tasking
- Strong attention to detail
- Calm & measured under pressure
- Flexibility and adaptability
- Reliability an absolute must
- A commitment to providing the highest levels of customer service
- A willingness for continuous improvement and learning
- Experience in a similar role or within the hospitality industry.
Experience in a similar role within the automotive industry is preferred but not essential. What you do need is a solid work ethic, a positive attitude and a passion for achieving excellence.
About Jowett Motor Group
Since 2001, Jowett Motor Group has grown into a leading automotive group representing BMW, MINI, Motorrad, Honda, Audi, Geely and Chery. Our culture is built on family values, accountability, and continuous improvement. We care about performance, but we care just as much about our people.
Apply now
Ready to take the next step with Audi Centre Canberra? Apply today.
Learn more about careers at Jowett Motor Group: www.jmgpl.com.au/careers
Diversity & inclusion
We welcome applications from people of all backgrounds, ages, genders and cultures.
Pre-employment check
A National Police Check is required prior to commencement.
Jowett Motor Group was born from the experience and forethought of Tony Jowett in 1995 with brands Audi, Volkswagen and Subaru, before opening Eastern Honda Doncaster in 2000 which remains today. JMG has continued as a family-owned and operated business with its award-winning group of BMW and Honda dealerships across Victoria, South Australia and now the Australian Capital Territory. JMG is an established retail partner of Honda Australia, operating three metro Honda Centres: Eastern Honda, Northern Honda & Brighton Honda Centre. The JMG journey with Honda has been recognised by multiple National Dealer of the Year and Customer Excellence awards, to now leading national sales and service volumes. A new era was marked in 2013 for JMG with the opening of its first BMW dealership, Waverley BMW. Fast establishing itself as a key member of the BMW dealership network through a strong customer focused approach and commitment to excellence, JMG acquired South Yarra BMW in 2020. This was followed by the greenfield development of Berwick BMW opening in late 2020 and the recent introduction of Berwick MINI Garage. 2021 marked the opening of Glenelg BMW and MINI Garage in South Australia with a full redevelopment of the Glenelg site underway - due for completion in the second half of 2025. In September 2024, JMG will officially take over all existing business operations in Canberra BMW - including Canberra MINI Garage and Canberra BMW Motorrad. The growth plan for JMG continues with the opening of Chery Doncaster in July 2024 and Chery Brighton in early 2025. The JMG Executive Team is committed to fostering growth and excellence in the automotive retail operations sector. The Group aims to continue to collaborate with current and future Original Equipment Manufacturers (OEMs) to deliver award-winning retail experiences for customers while creating job opportunities for the automotive industry and current JMG employees.
