In-Demand Customer service representative Jobs in Pimpama, Qld

Guest Service Agent
Accor Apartments & Realty —Surfers Paradise QLD
- Part-time
- Hospitality
- Front desk
- Communication skills
10d
Client Services Assistant - Residential Care
Ozcare —Labrador QLD
- Cleaning
- Kitchen experience
- Health insurance
- Employee assistance program
9d
Customer Service and Optical Assistant - Loganholme
Oscar Wylee —Loganholme QLD
- Weekend availability
- Sales
- Communication skills
Quick Apply
Reddy Express Coomera Pacific Hwy - Customer Service Rep
OTR Group —Coomera QLD
- Part-time
4d
Customer Service Coordinator
Coates Hire —Kingston QLD
- Full-time
- Hospitality
- Customer service
- Microsoft Office
- Parental leave
- Employee discount
1d

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Guest Service Agent

Accor Apartments & Realty -
Surfers Paradise QLD

Apply Now

Job Details

Permanent | Part-time
10 days ago

Qualifications

Hospitality
Front desk
Communication skills
Hotel experience
Time management

Full Job Description

Mantra Circle on Cavill, located in the iconic Surfers Paradise precinct and a short walk from the light rail, provides panoramic views of the Gold Coasts’ renowned beaches and hinterland. This dual tower hotel is comprised of one, two & three bedroom apartments, two lagoon pools and a 12 seat cinema. In your spare time experience all the Gold Coast has to offer, whether you enjoy the vibrant night life, retail therapy or prefer the adrenaline rush of water sports there is unlimited opportunities!

Purpose
As a Guest Service Agent, you will play a pivotal role as the friendly face and warm welcome that sets the tone for our guests' entire stay. Your responsibilities span from the moment they check in to the time they check out, ensuring that you are at the forefront of delivering exceptional hospitality and creating memorable experiences for our valued guests.

Primary Responsibilities

Roll out the red carpet of hospitality, ensuring every guest feels like a VIP from check-in to check-out
Confidant in communicating with guests and colleagues to ensure cohesive collaboration
Conquer challenges alongside guests, transforming dilemmas into success stories
Promote hotel amenities and services by having a deep understanding of products and offerings
Be the local legend, sharing information on neighbourhood hotspots and must-visit gems from your treasure trove of knowledge
Display proficiency in accurately handling reservations and managing guest accounts

Skills and Experience

Previous experience in hotel front desk operations is a valuable asset
Innovative approach to exceeding customer service expectations
Skilled at collaborating within teams, as well as working independently
Proven ability to multi task and thrive under pressure, supported by strong organisational and time management skills
Proficiency in both written and verbal communication
Available to work a variety of shifts including nights, overnights, weekends, and public holidays as required

Accor Benefits

ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Everyone has a story and we want to learn yours. We invite you to APPLY NOW.

Apply Now

Refine Your Search

customer service representative jobs in pimpama, qld

Guest Service Agent

Client Services Assistant - Residential Care

Customer Service and Optical Assistant - Loganholme

Reddy Express Coomera Pacific Hwy - Customer Service Rep

Customer Service Coordinator

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