In-Demand Technician operational technology systems Jobs in Melbourne, Vic

Technical & Network Support Technician
Telnetworks —Melbourne VIC
- $75,677.95 - $103,189.75 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Communication skills
- Work from home
Quick Apply
2d
Data Center Operations Technician Trainee (6 months) , Data Centre Operations, Melbourne
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- AWS
- Communication skills
VIC Field Engineers Team Leader
St Vincent's Health Australia —Melbourne VIC
- Weekend availability
- Education
- Communication skills
Customer Support Agent
Tata Consultancy Services —Melbourne VIC
- Customer service
- Communication skills
- Time management
General Maintenance Technician (Australia)
STACK Infrastructure APAC —Melbourne VIC
- Full-time
- Maintenance
- Construction experience
- Communication skills
Quick Apply
7d
Service Technician - AU
Vestas —Melbourne VIC
- 8 hour shift
- Computer skills
- Employee assistance program
Commissioning Technician - Thermal, VIC
Vertiv —Melbourne VIC
- Microsoft Office
- Education
- HVAC
Facilities Manager
CBRE —Melbourne VIC
- Full-time
- Management
- Education
- Bachelor's degree
Data Centre Manager, Infrastructure Delivery Operations
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Management
- Data analysis skills
- AWS
Level 2 IT Support Team Leader
Accent Group —Cremorne VIC
- Full-time
- Microsoft Office
- POS
- Leadership
Quick Apply
7h
Service Repairs Manager
Otis —South Melbourne VIC
- Full-time
- IT
- Construction experience
- Leadership
Senior Construction Operations Manager
Otis —South Melbourne VIC
- Full-time
Customer Engineer -Thermal,VIC
Vertiv —Melbourne VIC
- On call
- Microsoft Office
- Education
- HVAC
Training Manager - Technical & Body Repairs
BMW —Melbourne VIC
- Bachelor's degree
- Business
- Communication skills
Warehouse Sr Coordinator
CBRE —Melbourne VIC
- Full-time
- Management
- Office
- Organisational skills
Field Service Supervisor Thermal - VIC
Vertiv —Melbourne VIC
- Microsoft Office
- Education
- HVAC
Shift Technician Data Center (Mechanical AC & Ref), Truganina.
CBRE —Melbourne VIC
- 12 hour shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Field Service Supervisor - Security
Honeywell —Melbourne VIC
- Full-time
- Organisational skills
Auto Electrician
Commercial Motor Vehicles Pty Ltd. —Somerton VIC
- Full-time
- Management
- Electrical experience
- Education
Quick Apply
Data Centre Technician
NEXTDC —West Footscray VIC
- Full-time
- Customer service
- Microsoft Office
- Electrical experience
Quick Apply
6h

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Technical & Network Support Technician

Telnetworks
Melbourne VIC

Quick Apply

Job Details

Full-time
$75,677.95 - $103,189.75 a year
2 days ago

Benefits

Company car
Work from home

Qualifications

TCP
Software troubleshooting
IT service management
Technical support
DHCP
Driver Licence
IT support
DNS
Diploma
Communication skills
Help desk
Information Technology
VPN

Full Job Description

Telnetworks is an Australian-owned, Information Technology services provider and fully fledged telecommunications solutions provider. We provide the Government, corporate and SME businesses across Australia with tailor made managed IT services, Data Centre Solutions, Cyber Security and Network hardening, Cloud solutions and Business grade Telephone Systems and Internet solutions.

We pride ourselves in providing robust, reliable and quality-focused technology solutions to our customers. Our key focal point is the unparalleled levels of reliability & responsiveness provided by our team members to our clientele across Australia.

Due to our continued growth and expansion, we are seeking a motivated and technically capable ICT Technician to join our team based in Melbourne.

As an ICT Support Technician, you will provide onsite and remote technical support to a diverse range of clientele across the corporate and government sectors. You will predominantly be providing technical support and troubleshooting services for Information Technology services provided by us. Whilst working for us, as your knowledge-base grows, you many be incorporated to providing technical support for telecommunications services, including NBN technical support.

Ideally, you will have experience working in client-facing IT support or managed services environments.

Key Duties & Responsibilities

Deliver Level 1 and Level 2 ICT support for desktops, laptops, printers, mobile devices, and a wide array of network peripheral equipment.
Respond to user inquiries relating to software, hardware, Microsoft 365, networking, and connectivity issues.
Troubleshoot and resolve technical incidents to minimise operational downtime
Install, configure, maintain, and support computer hardware, operating systems, software applications, and end-user devices
Assist with Microsoft 365 administration including user onboarding, password resets, MFA support, and account management
Support Microsoft Windows environments, Active Directory, DNS, DHCP, remote access technologies, and cloud-based systems
Monitor, prioritise, log, and resolve support tickets in accordance with internal procedures and service level agreements (SLAs)
Escalate complex technical issues to senior engineers where required
Assist with networking support including routers, switches, wireless networking, VPN connectivity, and internet services
Support cybersecurity and endpoint protection initiatives including patch management and security best practices.
Maintain accurate technical documentation, support records, and asset registers
Collaborate with internal teams, vendors, and client stakeholders to ensure effective ICT service delivery and customer satisfaction.

Skills & Experience

At least 1 year of relevant experience in ICT support, help-desk, desktop support, service desk, or managed services environments
Experience troubleshooting hardware, software, Microsoft Windows, networking, and connectivity issues
Exposure to Microsoft 365, Active Directory, Windows Server, and remote support tools
Understanding of networking fundamentals including TCP/IP, DNS, DHCP, VPNs, VLANs, and wireless networking
Familiarity with ticketing systems and IT service management (ITSM) processes
Strong written and verbal communication skills with a customer-focused approach
Ability to prioritize tasks and work effectively within fast-paced support environments
Current driver license and willingness to travel to client sites where required

Qualifications

At least Diploma or higher qualification in Information Technology, Cyber Security, Networking, or related field

What we offer

A competitive salary package ranging between $75,000 – $85,000 plus super
Exposure to diverse corporate and government ICT environments
Opportunities for technical development and certification support
Supportive and collaborative team culture
Career progression within managed services and cybersecurity

Pay: $75,677.95 – $103,189.75 per year

Benefits:

Company car
Work from home

Work Location: Hybrid remote in Melbourne VIC 3004

Quick Apply

Refine Your Search

technician operational technology systems jobs in melbourne, vic

Technical & Network Support Technician

Data Center Operations Technician Trainee (6 months) , Data Centre Operations, Melbourne

VIC Field Engineers Team Leader

Customer Support Agent

General Maintenance Technician (Australia)

Service Technician - AU

Commissioning Technician - Thermal, VIC

Facilities Manager

Data Centre Manager, Infrastructure Delivery Operations

Level 2 IT Support Team Leader

Service Repairs Manager

Senior Construction Operations Manager

Customer Engineer -Thermal,VIC

Training Manager - Technical & Body Repairs

Warehouse Sr Coordinator

Field Service Supervisor Thermal - VIC

Shift Technician Data Center (Mechanical AC & Ref), Truganina.

Field Service Supervisor - Security

Auto Electrician

Data Centre Technician

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