In-Demand Case coordinator Jobs in Ravenhall, Vic

Senior Coordinator, Student Advising
RMIT University —Melbourne VIC
- From $121,213 a year
- Full-time
- Hybrid work
- Customer service
- University
- Working with children
6d
Wellbeing Coordinator
Anglicare Victoria —Collingwood VIC
- $48.80 an hour
- 8 hour shift
- Communication skills
- Employee assistance program
13d
Child Safe Advisor
Merri-bek City Council —Coburg VIC
- $102,000 - $111,000 a year
- Part-time
- Hybrid work
- Working with children
- Parental leave
10d
Customer Care Co-ordinator
The Good Guys —Southbank VIC
- Full-time
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Parental leave
- Employee assistance program
8d
Behaviour Support Practitioner
Be Positive Therapy —Tullamarine VIC
- $83,000 - $111,500 a year
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Work from home
Quick Apply
Study Coordinator - Clinical Trials
Peter MacCallum Cancer Centre —Parkville VIC
- $90,235.60 - $103,724.40 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Annual leave
6d
Associate to Associate Justice Gobbo
Supreme Court —Melbourne VIC
- $81,496 - $90,227 a year
- Full-time
- Research
- Communication skills
- Time management
Director of Proactive Wellbeing: Senior School
Government schools —Melbourne Western Suburbs VIC
- Full-time
- Management
- Senior Secondary Certificate of Education
- Leadership
Statewide Listings and Allocations Registrar
Magistrates Court —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Management
- Analysis skills
- Leadership
6d
Office Coordinator
Turner & Townsend —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
Bid & Marketing Senior Coordinator
RP Infrastructure —Melbourne VIC
- $130,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Work from home
Associate to the Honourable Justice Walker, Court of Appeal, Supreme Court of Victoria
Supreme Court —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- Writing skills
- Research
- Administrative experience
Director of Engagement: The Arts
Government schools —Melbourne Western Suburbs VIC
- Full-time
- Senior Secondary Certificate of Education
- Leadership
- Teaching
Legal Assistant
Office of Public Prosecutions —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
11d
Advanced Associate, Test Center Support
Pearson —Melbourne VIC
- Full-time
- Microsoft Excel
- Microsoft Office
- Education
Associate to the Honourable Justice Walker, Court of Appeal, Supreme Court of Victoria
Court Services Victoria —Melbourne City Centre VIC
- Full-time
- Writing skills
- Research
- Administrative experience
Senior Assistance Coordinator
Healix —Melbourne VIC
- Full-time
- Communication skills
- Travel reimbursement
- Health insurance
Quick Apply
9d
Statewide Listings and Allocations Registrar
Court Services Victoria —Melbourne City Centre VIC
- Full-time
- Management
- Analysis skills
- Leadership
6d
Associate to Associate Justice Gobbo
Court Services Victoria —Melbourne City Centre VIC
- Full-time
- Research
- Communication skills
- Time management
Care Coordinator - Indigenous Access
Better Health Network —St Kilda VIC
- $115,289 a year
- Temporary
- Case management
- Care plans
- Leadership

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Senior Coordinator, Student Advising

RMIT University -
Melbourne VIC

Apply Now

Job Details

Full-time
From $121,213 a year
6 days ago

Qualifications

Customer service
Working with children
Leadership
Communication skills

Full Job Description

Overview:

Full time, continuing position

HEW 8 (Starting from $121,213) + 17% Superannuation

Based at the Melbourne City campus, plus hybrid and flexible working arrangements

About the opportunity

As our Student Advising team continues to grow, we're seeking a Senior Coordinator to lead this newly established function and help shape the future of student support within the College of Business and Law.

As the Senior Coordinator, Student Advising, you'll lead the delivery of high-quality, holistic advising services for students and key stakeholders. You'll drive collaboration, continuous improvement and evidence-informed practice to ensure student and stakeholder needs are met. You'll provide day-to-day supervision, coaching and performance oversight of the Student Advisors, ensuring the delivery of timely, consistent, high-quality and accurate information, advice and support across the student lifecycle, aligned with College priorities, RMIT Connect and broader University policies and processes.

You'll exercise substantial professional judgement to oversee both administrative and developmental advising practice, ensuring advising approaches empower students to clarify their academic, personal and career aspirations, connect with appropriate support services, recognise and navigate barriers to success, and develop effective action plans. You'll monitor staff performance against agreed benchmarks, lead capability building and professional development initiatives for the advising team, and ensure accurate advising records, reporting and compliance with ethical and professional standards.

As an active member of the broader Student Lifecycle & Experience leadership team, you'll work closely with Managers and other leaders to ensure student-centred advising and customer service remain at the forefront of all processes, systems and initiatives. You'll design and coordinate advising programs and interventions, contribute to policy and process improvement, and lead cultural and work practice changes that support operational objectives, enhance student engagement, success and retention, and strengthen collaboration with Schools, central services and other stakeholders.

To be successful in this role, you'll have:

A passion for delivering exceptional student-centred services, with experience leading advising, customer service or student support teams in a complex environment.

Proven experience coaching, mentoring and developing staff while fostering a positive, high-performing and values-driven team culture.

Strong relationship-building skills, with the ability to work collaboratively across Schools, central services and other stakeholders to achieve positive outcomes.

The ability to analyse data, policy and best practice to identify opportunities for improvement and implement initiatives that enhance the student experience.

Excellent judgement, initiative and problem-solving skills, with the confidence to manage competing priorities and navigate complex student matters.

Strong written communication skills, including experience preparing reports, recommendations, briefings and other professional documentation for a range of audiences.

Experience leading continuous improvement initiatives and embedding new ways of working that improve service quality, consistency and efficiency.

Confidence working with digital technologies, case management systems and data tools, and supporting others to adopt new systems and ways of working.

Desirable:

Demonstrated awareness of, and strong knowledge in, contemporary student advising theories and approaches, including appreciative and developmental advising, strengths‑based advising, and advising as teaching, with the ability to integrate these frameworks into practice to foster student agency, belonging, academic success and holistic development across diverse postgraduate and undergraduate cohorts.

Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.

To Apply

Please submit your CV and covering letter addressing your interest and suitability for this position by clicking on the ‘Apply’ link at the top of this page.

For more information about the role, please view the Position Description below. To learn about RMIT's College of Business and Law, visit the College website. If you have any questions, please contact Medina (Talent Acquisition) at [email protected].

Position Description - Senior Coordinator, Student Advising

Please note, if you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to RMIT's Jobs website to access the Position Description at the bottom of the page. Due to recent upgrades, position description links may not work on LinkedIn advertisements.

Applications Close:

19 July 2026 11.59 pm

RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community, and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.

In line with RMIT University’s commitment to a safe, respectful and inclusive environment, from 1 January 2026, the University will also consider gender-based violence (GBV) risk factors as part of our recruitment processes. All applicants will be required to complete a gender‑based violence declaration in accordance with the National Higher Education Code to Prevent and Respond to Gender-based Violence. Preferred candidates will also be required to undertake relevant pre‑employment background checks, including Working With Children Checks. Information provided will be treated confidentially and considered only for its relevance to the role and RMIT’s safety obligations.

At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to RMIT (including alternate formats of application forms). To discuss adjustment requirements, please contact Dani, via [email protected] or visit our Careers page for more contact information - https://www.rmit.edu.au/careers.

We are a Circle Back Initiative Employer – we commit to respond to every applicant.

Apply Now

Refine Your Search

case coordinator jobs in ravenhall, vic

Senior Coordinator, Student Advising

Wellbeing Coordinator

Child Safe Advisor

Customer Care Co-ordinator

Behaviour Support Practitioner

Study Coordinator - Clinical Trials

Associate to Associate Justice Gobbo

Director of Proactive Wellbeing: Senior School

Statewide Listings and Allocations Registrar

Office Coordinator

Bid & Marketing Senior Coordinator

Associate to the Honourable Justice Walker, Court of Appeal, Supreme Court of Victoria

Director of Engagement: The Arts

Legal Assistant

Advanced Associate, Test Center Support

Associate to the Honourable Justice Walker, Court of Appeal, Supreme Court of Victoria

Senior Assistance Coordinator

Statewide Listings and Allocations Registrar

Associate to Associate Justice Gobbo

Care Coordinator - Indigenous Access

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