In-Demand Customer service representative Jobs in Kalorama, Vic

Client Service Consultant
Slater and Gordon —Ringwood VIC
- Part-time
- Hybrid work
- Customer service
- Parental leave
8d
Customer Service Representative (Expression of Interest for 2026)
Contour Education —Springvale VIC
- $30 an hour
- Part-time
- Hybrid work
- Customer service
- Senior Secondary Certificate of Education
- University
- Employee assistance program
Quick Apply
Guest Service Agent
MERCURE —Doncaster VIC
- Weekend availability
- Hospitality
- Customer service
- POS
Quick Apply
Membership Services Representative | Stud Park (part-time)
Zap Fitness —Rowville VIC
- Part-time
- Sales
- Presentation skills
- Computer skills
- Parental leave
- Employee assistance program
Quick Apply
9d
Telstra Retail: Part Time Customer Service & Sales Consultant CHADSTONE
Telstra Business Technology Centre Perth South —Dandenong VIC
- $33.33 an hour
- Part-time
- Microsoft Excel
- Sales
- Communication skills
- Parental leave
11d
Guest Experience Agent
Accor Apartments & Realty —Box Hill VIC
- Weekend availability
- Hospitality
- Customer service
- Front desk
9d
Guest Service Agent
Avani —Box Hill VIC
- $33.38 - $47.39 an hour
- Weekend availability
- Health insurance
- Employee assistance program
Quick Apply
9d
Client Services Representative - MVSC Glen Waverly
Melbourne Veterinary Specialist Centre —Glen Waverley VIC
- Part-time
- Customer service
- Administrative experience
- Clinic
Quick Apply
8d
Telstra Retail: Part Time Customer Service & Sales Consultant THE GLEN
Telstra Business Technology Centre Perth South —Glen Waverley VIC
- $33.33 an hour
- Part-time
- Microsoft Excel
- Sales
- Communication skills
- Parental leave
Customer Sales & Service - Repco Dandenong - Casual
Repco —Dandenong VIC
- Weekend availability
Quick Apply
Customer Support Advisor
Brandt Tractor —Knoxfield VIC
- Full-time
- Sales
- Time management
- Employee assistance program
- Opportunities for advancement
Quick Apply
Customer Sales and Service - Trade Market Nursery
Plantmark —Wantirna VIC
- Full-time
- Customer service
- Communication skills
- Outdoor work
- Employee assistance program
Quick Apply
3d
Customer Sales & Service - Repco Box Hill - Full Time
Repco —Box Hill South VIC
- Full-time
Quick Apply
11d
Customer Service Representative
Newell Brands —Scoresby VIC
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick Apply
3d
College Services and Customer Support Officer
The Salvation Army —Ringwood VIC
- Full-time
- Customer service
- In-person
- Annual leave
- Parental leave
1d

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Client Service Consultant

Slater and Gordon -
Ringwood VIC

Apply Now

Job Details

Permanent | Part-time
8 days ago

Benefits

Parental leave

Qualifications

Customer service
Call centre

Full Job Description

Client Services Consultant

Slater and Gordon Lawyers are a leading personal injury and class actions law firm where every member of our team has a shared passion for our clients: we are people caring for people.

Our commitment to our people includes offering genuine work-life balance, with a hybrid work environment allowing them to split their time between home and the office. We recognise and reward high performance and have outstanding employee benefits including a week of shutdown leave, paid parental leave, extra-long service leave, together with various ongoing learning and professional development opportunities.

For EA based roles: Employees covered by our Enterprise Agreement, will also enjoy access to additional paid service leave, a confirmed 1 July salary increase, an annual wellness reimbursement, career development opportunities, and much more.

What are we looking for?

Our team is growing and we are on the lookout for Client Services Consultants to join our team and work as part of our inbound call centre located in Ringwood. These roles can be on Permanent Part Time & Casual basis with various shifts between 8am and 8pm. And we are looking for minimum 3 days availability.

Working within our National Client Care team you are the first person that a client meets in their legal journey. It is vital that our team members are great listeners, strong communicators and above all empathetic and caring – ensuring that we create a connection with our possible clients.

If you are someone who loves customer service and the opportunity to work in a contact centre environment, then this role could be for you.

Your duties and responsibilities will include:

Generating appointments for Lawyers with Clients

Managing and ensuring an effective resolution of all prospective and existing client enquiries

Following up of all prospective client enquiries and assist in handling any objections

Maintaining a superior level of client service, including both inbound and outbound calls

Ensuring that callers that do not become clients are referred to the appropriate services when Slater and Gordon cannot assist

Ensuring solicitors receive accurate information of prospective clients and their matters

Ensuring all information recorded in relation to prospective and existing clients is accurate

Ensuring all client information is treated in a professional and confidential manner

Accurately query and record prospective client information to meet the business needs of Slater and Gordon including referral and marketing sources

Maintaining an awareness of all key changes to legislation and issues affecting practice areas and subsequent screening criteria

What will you bring?

We are looking for candidates who are proactive, love customer service, and are confident on the phone speaking with potential new clients - with the view to make appointments with our legal teams.

No legal experience is necessary. Full training will be provided (3-4 week training component).

To be successful you will need to demonstrate:

Great customer service skills

Tech savvy. Someone that can use multiple computer systems at the one time, whilst recording information when speaking with a client

Inbound or Outbound calling experience (highly desirable)

An excellent communicator and listener

A creative thinker who enjoys problem solving

Resilient and comfortable with the pressures of a busy call centre environment

Someone who loves a challenge and motivated by individual and team goals

Working in a fun, positive team environment

What next?

If you are interested in this opportunity, please apply directly to Slater and Gordon. We prefer to talk with you personally and are not accepting applications from recruitment agencies.

To be eligible for this position, you must be an Australian citizen, a permanent resident, or hold a valid visa with full and unrestricted working rights in Australia. Proof of work rights will be required as part of the Slater and Gordon application process.

Acknowledgement of Country Slater and Gordon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all First Nations peoples today.

Diversity + Inclusion Slater and Gordon is committed to creating an inclusive workplace that values diversity and ensures equal opportunities for all. Slater and Gordon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes. We understand that everyone has different needs. If you require reasonable adjustments throughout the recruitment process, please let us know in your application.

Apply Now

Refine Your Search

customer service representative jobs in kalorama, vic

Client Service Consultant

Customer Service Representative (Expression of Interest for 2026)

Guest Service Agent

Membership Services Representative | Stud Park (part-time)

Telstra Retail: Part Time Customer Service & Sales Consultant CHADSTONE

Guest Experience Agent

Guest Service Agent

Client Services Representative - MVSC Glen Waverly

Telstra Retail: Part Time Customer Service & Sales Consultant THE GLEN

Customer Sales & Service - Repco Dandenong - Casual

Customer Support Advisor

Customer Sales and Service - Trade Market Nursery

Customer Sales & Service - Repco Box Hill - Full Time

Customer Service Representative

College Services and Customer Support Officer

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