In-Demand Remote customer service representative Jobs in Docklands, Vic

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EDB —Melbourne VIC
- Remote
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Optus —Melbourne VIC
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Motorola Solutions —Melbourne VIC
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Toll Group —Melbourne VIC
- Full-time
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BAE Systems —Melbourne VIC
- Full-time
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Manager Quality Assurance Standards
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Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and outstanding shopping discounts with our retail partners.
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Reviewing supplier build and delivery schedules to plan QA activities. Auditor certification (JAS-ANZ, IRCA, RABQSA, or Defence-recognised equivalent).

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Director, Sales ANZ

EDB -
Melbourne VIC

Quick Apply

Job Details

Qualifications

Sales
Education
Bachelor's degree
PostgreSQL
Sales pipeline
Forecasting
Direct sales
AI
Communication skills
Technology sales

Full Job Description

A Little About Us

EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional, analytical, and AI workloads across any cloud, anywhere. EDB empowers enterprises to control risk, manage costs and scale efficiently for a data and AI led world. Serving more than 1,500 customers globally and as the leading contributor to the vibrant and fast-growing PostgreSQL community, EDB supports major government organizations, financial services, media and information technology companies. EDB's data-driven solutions enable customers to modernize legacy systems and break data silos while leveraging enterprise-grade open source technologies. EDB delivers the confidence of up to 99.999% high availability with mission critical capabilities built in such as security, compliance controls, and observability. For more information, visit www.enterprisedb.com

Location: Melbourne, Australia Role Type: Individual Contributor & Team Management

Position Overview

EDB is seeking a dynamic and strategic Regional Sales Director for ANZ to be based in Melbourne. This is a unique hybrid role that combines high-level individual contribution with hands-on team management. You will be responsible for driving sales across the ANZ region, leading a multi-product strategy, and fostering a culture of excellence and continuous learning.

As a strategic leader, you will play an active role in helping your team succeed while managing complex customer relationships and promoting the EDB brand across local markets.

Key Responsibilities

Leadership & Team Development

Team Management: Lead and mentor a team of sales associates, fostering a positive culture that aligns individual focus with company goals and values.
Coaching: Drive a culture of continuous learning; provide consistent coaching and development to improve the effectiveness of every team member.
Strategic Guidance: Serve as an involved leader who takes an active role in the team's daily success and long-term career growth.

Sales Strategy & Operations

Process Excellence: Establish and maintain effective sales management processes, including account planning, deal implementation, performance assessment, and closing.
Revenue Growth: Lead a multi-product sales strategy and manage an integrated go-to-market approach for Australia & New Zealand in collaboration with EDB cross-functional teams.
Forecasting & Analysis: Manage and report on projected targets, forecasts, and results. Provide in-depth market research and competitive analysis to executive leadership.
Collaboration: Work closely with Marketing, Operations, and Services teams to develop holistic regional strategies centred on value-selling, bundling, and upselling.

Market Engagement & Brand Advocacy

Executive Engagement: Partner with executive leadership to develop creative solutions for maximising revenue.
Open-Source Advocacy: Act as an "open-source champion" within key customer accounts to optimise their strategic relationship with EDB.
Brand Representation: Embody and promote the EDB brand to customers, analysts, and media representatives within the local market.

Requirements

Experience: 12+ years of direct and indirect sales experience within the enterprise technology sector.
Education: Bachelor's degree required; a relevant advanced degree is considered a plus.
Proven Track Record: Demonstrated success in implementing short and long-term strategies to grow revenue specifically within the ANZ region.
Sales Mastery: A strong record of ownership over personal and team revenue targets, with high accuracy in sales forecasting and identifying pipeline indicators.
Global Context: Experience working within a global technology company with a history of contributing to broader regional business success.
Communication: Excellent command of the English language and superior communication/presentation skills.
Mindset & Values: * A "roll up your sleeves" attitude with a service-oriented approach to leadership.
- A history of respect for colleagues and a highly competitive work ethic.
- Flexibility to adapt to changing environments and a genuine willingness to learn.

EDB is committed to supporting our employees' overall well being by offering a range of benefits and resources to promote a healthy work-life balance and wellness. We provide access to CuraLinc to aid employees in health and wellness tips and practices, as well as Wellness Fridays extending to December 2026! Check out our career site for more information on perks and benefits and reach out to our Talent Acquisition team for region specific benefits.

We know it takes a unique mix of people and skills to help us in our mission to supercharge Postgres, and we understand that not everyone will check every box. We'd love to hear from you and we want you to apply!

EDB is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. EDB was built on a commitment to trust and respect each other and to embrace an array of people and ideas. These values remain at the center of our culture and are key to our company's integrity.

EDB does not seek or accept unsolicited resumes or CVs from recruitment agencies. EDB and its affiliates are not responsible for, and will not pay, any fees, commissions, or any other similar payment related to unsolicited resumes or CVs except as required in a written signed agreement between EDB and the recruitment agency or party requesting payment of a fee.

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remote customer service representative jobs in docklands, vic

Director, Sales ANZ

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Position Overview

Key Responsibilities

Leadership & Team Development

Sales Strategy & Operations

Market Engagement & Brand Advocacy

Requirements

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