In-Demand Guest service agent Jobs in Macleod Vic

Night Guest Experience Agent
Marriott International, Inc —Docklands VIC
- Part-time
- Hotel experience
- Resort
- Annual leave
- Employee assistance program
8d
Service Express Agent
Marriott International, Inc —Melbourne VIC
- Part-time
- Hotel experience
- Annual leave
- Employee assistance program
5d
Reservations Sales Agent
AccorHotel —Melbourne VIC
- Part-time
- Bar
- Culinary experience
- Customer service
Quick Apply
Group Reservation Supervisor
Marriott International, Inc —West Melbourne VIC
- Part-time
- No experience needed
- Senior Secondary Certificate of Education
- Education
- Employee discount
8d
Guest Experience Expert (Front Desk Agent)
Marriott International, Inc —Melbourne VIC
- Full-time
- Hospitality
- Front desk
- Guest services
- Employee assistance program
- Opportunities for advancement
2d
Guest Services Agent
Ovolo Group —South Yarra VIC
- Part-time
- Office experience
2d
Cluster Groups Reservations Agent
Marriott International, Inc —Southbank VIC
- Full-time
- Administrative experience
- Communication skills
- Annual leave
- Employee assistance program
1d
Front Office Supervisor
Voyages Tourism Australia —Melbourne VIC
- Full-time
- Resort
- Relocation assistance
5d
Receptionist/Administration Assistant, ILSC & Greystone College Melbourne
ILSC Education Group —Melbourne VIC
- Full-time
- Marketing
- Customer service
- University
Quick Apply
8d
Service Experience Duty Manager
Marriott International, Inc —Melbourne VIC
- Full-time
- Hospitality
- Management
- Leadership
- Employee assistance program
- Referral program
1d
Business Development Manager
MERCURE —Melbourne VIC
- Full-time
- Management
- Sales
- Microsoft Office
Quick Apply

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Night Guest Experience Agent

Marriott International, Inc -
Docklands VIC

Apply Now

Job Details

Part-time
8 days ago

Benefits

Annual leave
Employee assistance program
Employee discount
Sabbatical
Referral program

Qualifications

OPERA
Hotel experience

Full Job Description

Additional Information
Job Number26083022
Job CategoryRooms & Guest Services Operations
Location15 Waterfront Way, Docklands, Melbourne, Victoria, Australia, 3008
SchedulePart Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

As Marriott International’s flagship brand, Marriott Hotels drives innovation in our industry. Be part of a collaborative team of creative, dynamic people setting the pace in the industry. Find your place in an environment built on strong relationships where every associate is empowered to make an impact and valued for their contributions. When you become a Marriott Hotels Night Guest Experience Agent, opportunity awaits.

Position Summary:

Support your Guest Services team with general operational tasks

Be an expert on the hotel and the surrounding area, know it inside and out to exceed guest expectations and fuel their curiosity

Assign rooms according to guest requests and preferences whenever possible

Handle general hotel enquiries, engage and inspire guests through each guest experience

Assist with verifying and adjusting billing for guests whilst following up with guest questions and requests, focusing on attention to detail

Build and strengthen relationships with existing and new customers, anticipating their needs and enabling future bookings

About You:

Experience with OPERA property management system or similar

Relevant experience in a similar role

Working rights in Australia

Enthusiastic to escalate your career

Self-motivated, driven and energized in a fast-paced environment

Armed with smart solutions and a can-do attitude

Our Benefits:

Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends

Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month

Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group

Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program

Opportunity to receive Employee Referral Incentives and get paid for working with your friend

Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness

Marriott Hotel is part of Marriott International's Premium portfolio, which has committed to putting people first for 90+ years. Apply now!

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

guest service agent jobs in macleod vic

Night Guest Experience Agent

Service Express Agent

Reservations Sales Agent

Group Reservation Supervisor

Guest Experience Expert (Front Desk Agent)

Guest Services Agent

Cluster Groups Reservations Agent

Front Office Supervisor

Receptionist/Administration Assistant, ILSC & Greystone College Melbourne

Service Experience Duty Manager

Business Development Manager

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