In-Demand Test manager Jobs in Australian Capital Territory

Service Delivery Manager
Axon —Canberra ACT
- Remote
- Management
- Bachelor's degree
- No degree
Quick Apply
9d
Resource Planner
Nova Group —Canberra ACT
- Full-time
- Microsoft Excel
- Analysis skills
- Health insurance
- Parental leave
Community Engagement Lead - Jigsaw Canberra
Fighting Chance Australia —Dickson ACT
- Full-time
- Sales
- Public speaking
- Business development
Quick Apply
Australian Federal Government Intenship Program
Teradata —Canberra ACT
- Part-time
- Azure
- Computer Science
- Master's degree
Quick Apply
12d
Manufacturing Quality Manager
Benmax —Canberra ACT
- $130,000 - $150,000 a year
- Full-time
- Management
- Assembly
- HVAC
Construction Security Assurance Officer
Lendlease —Canberra ACT
- Full-time
- Construction experience
- Communication skills
- Annual leave
- Parental leave
Geospatial Platform Engineer | 12-month Fixed Term Contract
Leidos —Canberra ACT
- Full-time
- Databases
- Scripting
- Leadership
- Annual leave
Expression of Interest - Test Engineers - TSPV
Leidos —Canberra ACT
- Full-time
- Computer science
- Management
- No degree
- Annual leave
Engineering Manager
Smart Communications —Canberra ACT
- Azure
- AWS
- Analysis skills
- Gym membership
Level 3 - Technical Service Engineer
KBR —Canberra ACT
- Full-time
- Analysis skills
- In-person
- Communication skills
- Parental leave
Systems Integrator - 5 months
Leidos —Canberra ACT
- Full-time
- Administrative experience
- Analysis skills
- Leadership
- Annual leave
Engineering Lead | Air Defence Program
Amentum —Canberra ACT
- Full-time
- Management
- Analysis skills
- Parental leave
- Employee discount
Quick Apply
Lead Architect - 12 months
Leidos —Canberra ACT
- Full-time
- Leadership
- Annual leave
IT Technology Specialist - Mainframe - EL 2
Australian Taxation Office —Canberra ACT
- $155,911 - $185,713 a year
- On call
- Azure
- Leadership
6d
Technical IT Asset Management
Unisys —Canberra ACT
- Full-time
- Communication skills
11d
R16937 - Program & Product Management Services & Support - Apache
Amentum —Canberra ACT
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee stock purchase plan
- Dental insurance
Assistant Store Manager - Canberra Factory Outlet, ACT
Adidas —Canberra ACT
- Full-time
- Sales
- Leadership
- Retail sales
Store Manager
Blue Illusion —Canberra ACT
- $62,600 a year
- Full-time
- Microsoft Word
- Sales
- Merchandising
- Employee discount
Quick Apply
1d
Project Coordinator - Welding (Rail and Marine)
Griffin Marine Services —Canberra ACT
- Full-time
- Welding
- Leadership
Quick Apply
Manager, Sales Development
Snowflake —Barton ACT
- Full-time
- Computer Science
- Engineering
- Master's degree
9d

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Service Delivery Manager

Axon -
Canberra ACT

Quick Apply

Job Details

9 days ago

Qualifications

Asset management
Management
Bachelor's degree
Software development
Software testing
SaaS
Business
Leadership
Information Technology

Full Job Description

Join Axon and be a Force for Good.

At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

As the Service Delivery Manager, you will lead a team responsible for delivering successful implementations of Axon Enterprise's products, including (but not limited to) Axon Evidence, associated software solutions, and hardware sensors. Your team will guide customers through onboarding, configuration, training, deployment & early adoption, ensuring each solution is implemented smoothly and aligned with the customer's operational needs.

Beyond delivering projects, this role focuses on creating exceptional customer experiences at every stage of the implementation journey. You will ensure the team anticipates customer needs, communicates clearly, and removes obstacles so agencies can quickly realise the full value of Axon's technology. Through your leadership, you will foster a culture where the team takes pride not only in what they deliver, but in how they deliver it—bringing care, ownership, and collaboration to every customer interaction.

Location: Remotely from Australia
Reporting to: Sr. Director Professional Services, International
Number of Reports: 7
Travel Expectations: approx. 40%

What You'll Do

Team Leadership: Guide, mentor, and develop the Service Delivery Team, fostering a collaborative and high-performance culture. Conduct regular performance reviews, provide coaching, and identify training opportunities to enhance team skills and knowledge.
Resource Management: Effectively manage team resources, ensuring optimal allocation and utilization of skills and expertise to meet project demands. Monitor team workloads and provide support to balance priorities.
Complex Deployments: Lead and manage a team responsible for executing complex, enterprise-grade product deployments. Provide strategic oversight across change management activities, technical presentations, solution demonstrations, and technical workshops, ensuring alignment between client partners and internal stakeholders.
Stakeholder Collaboration: Work closely with business and IT leaders to define the vision, scope, and delivery timelines for project deliverables. Ensure that project milestones and deadlines are met, and that all documentation supports project scope and customer acceptance for revenue recognition while maintaining clear communication and strong customer partnerships throughout the implementation lifecycle.
Technical Expertise: Maintain a deep understanding of Axon products and services, ensuring the team successfully installs, configures, and tests solutions, including interview rooms, in-car video systems, activation devices, and body-worn cameras.
Feedback & Documentation: Document customer feature requests and issues, providing critical feedback to sales and product management teams for continuous improvement.
Strategic Planning: Work closely with the PSO Commonwealth Director and Sr. International Director to align on strategic initiatives. Contribute to the strategic planning of the Service Delivery Team, identifying opportunities for process improvements, resource enhancements, and service offerings.

What You Bring

Leadership Experience: Proven experience in managing teams, with strong leadership skills to guide and develop talent in a dynamic environment.
Specialised Knowledge: Proven operating experience in areas such as Digital Video, Mobile Communications, or SaaS.
Project Management Skills: Experience in project management and resource tracking, with a strong understanding of software/hardware testing and implementation within complex customer environments.
Technical Acumen: Comfort with basic networking concepts and mobile applications, combined with the ability to troubleshoot effectively.
Professional Experience & Industry Insight: A solid understanding of the company's solutions and products, including their strengths, weaknesses, opportunities, and threats. Law enforcement experience not mandatory but considered an asset.
Project Management Excellence: Demonstrated ability to implement, drive, and track multiple simultaneous projects, with strong problem-solving skills.
Willingness to Travel: Availability to travel (40%) within the United Kingdom & Ireland, with occasional international travel.
Educational Background: Bachelor's degree in Management, Business or Information Technology, Information Systems, or applicable Technical Engineering (Computer Science, Software Engineering, Software Development), or equivalent experience.

Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at [email protected] or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.

Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to [email protected].

Quick Apply

Refine Your Search

test manager jobs in australian capital territory

Service Delivery Manager

Resource Planner

Community Engagement Lead - Jigsaw Canberra

Australian Federal Government Intenship Program

Manufacturing Quality Manager

Construction Security Assurance Officer

Geospatial Platform Engineer | 12-month Fixed Term Contract

Expression of Interest - Test Engineers - TSPV

Engineering Manager

Level 3 - Technical Service Engineer

Systems Integrator - 5 months

Engineering Lead | Air Defence Program

Lead Architect - 12 months

IT Technology Specialist - Mainframe - EL 2

Technical IT Asset Management

R16937 - Program & Product Management Services & Support - Apache

Assistant Store Manager - Canberra Factory Outlet, ACT

Store Manager

Project Coordinator - Welding (Rail and Marine)

Manager, Sales Development

I want to receive the latest job alert for test manager in australian capital territory

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