In-Demand Senior technical customer support engineer australia Jobs in Brisbane, Qld

AI Engineer
Auto & General Holdings —Toowong QLD
- AWS
- AI
- Communication skills
- Work from home
- Parental leave
Quick Apply
Technical Lead - South Bank, QLD
Product and Technology —South Bank QLD
- Full-time
- Bachelor's degree
- No degree
- Agile
- Health insurance
- Parental leave
13d
E-7 Australia Senior Product Support Analyst
Boeing —Brisbane QLD
- Part-time
- Remote
- Communication skills
- Health insurance
- Tuition reimbursement
12d
Senior Technical Customer Support Engineer - Australia
ClickHouse —Brisbane QLD
- On call
- Remote
- Azure
- AWS
- AI
- Health insurance
13d
QLD Field Engineers Team Leader
St Vincent's Health Australia —Brisbane QLD
- Weekend availability
- Education
- Communication skills
2d
Senior Process Safety & Risk Engineer
Ampol —Lytton QLD
- Full-time
- Management
- Engineering
- Leadership
- Parental leave
- Fuel discount
Senior Project Training Support Advisor
John Holland —Fortitude Valley QLD
- Management
- Organisational skills
- Construction experience
- Parental leave
11d
Network Development Engineer, Network Core (Relocation support available)
Amazon Support Services Pty Ltd —Brisbane QLD
- Full-time
- AWS
- Health insurance
- Employee assistance program
Senior System Development Engineer, Core Networking (Relocation support available)
Amazon Support Services Pty Ltd —Brisbane QLD
- Full-time
- Systems design
- AWS
- Software development
- Health insurance
- Employee assistance program
Senior Platform Engineer
Auto & General Holdings —Toowong QLD
- Computer Science
- AWS
- Bachelor's degree
- Work from home
- Parental leave
Quick Apply
Senior Process Engineer, Integrated Treatment Planning
Urban Utilities —Fortitude Valley QLD
- Full-time
- Engineering
- Health insurance
- Parental leave
10d
Technical Account Manager, CORE
First Focus —Brisbane QLD
- Full-time
- Hybrid work
- AI
- Communication skills
Quick Apply
Senior Project Engineer - Façade & Finishes
John Holland —Brisbane QLD
- Management
- Construction experience
- Parental leave
Senior Systems Safety Engineer
Boeing —Brisbane QLD
- Management
- Engineering
- Communication skills
- Tuition reimbursement
- Annual leave
12d
Senior Signalling RAMS Engineer
Hitachi Rail —Brisbane QLD
- Full-time
- Engineering
- In-person
10d
Senior Safety & Airworthiness Engineer
Boeing —Brisbane QLD
- Part-time
- Communication skills
- Health insurance
- Tuition reimbursement
13d
Senior Systems Safety Engineer
Boeing RIV Site —Brisbane QLD
- Management
- Engineering
- Communication skills
- Annual leave
12d
Senior Cybersecurity Incident Responder
Datacom —Brisbane QLD
- Full-time
- Hybrid work
- Scripting
Quick Apply
Principal Architect - Azure
Datacom —Brisbane QLD
- Full-time
- Hybrid work
- Azure
- Computer Science
- Engineering
Quick Apply
6d
Senior Engineer - Secondary
Consolidated Power Projects Australia —South Brisbane QLD
- Full-time
- Leadership
- Relocation assistance
- Work from home
Quick Apply
13d

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AI Engineer

Auto & General Holdings -
Toowong QLD

Quick Apply

Job Details

Permanent

Benefits

Work from home
Parental leave
Gym membership
Transportation links
Paid volunteer leave
Insurance services

Qualifications

CI/CD
Google Cloud Platform
AWS
Terrafrom
AI
System security
Communication skills

Full Job Description

AI Engineer

Your new team:
Join our Security team within Auto & General's Technology Division, a specialist team responsible for protecting and enabling our cloud-native AI platforms. You'll be part of a collaborative, forward-thinking group that sits at the intersection of Infrastructure, IT Operations, AI Development, and Security. Working closely with data scientists, application engineers, and product teams, you'll help shape the future of AI delivery at A&G. This is an exciting opportunity to be at the forefront of innovation while contributing to our mission of becoming Australia's best insurer.

The role:
As an AI Engineer, you'll design, build, and evolve the cloud platforms and automation that power Auto & General's AI strategy. Operating in an Agile environment, you'll remove friction from the AI delivery lifecycle, enabling faster experimentation and reliable production deployments in a regulated enterprise setting.

Design, support, and maintain cloud-native AI platforms on GCP and AWS, balancing flexibility for experimentation with production-grade controls
Build and evolve Infrastructure as Code (IaC), CI/CD pipelines, and shared platform services using Terraform and Python
Partner with engineering, data, and product teams to embed platform, security, and operational best practices from the outset
Contribute to the strategic evolution of Auto & General's cloud and AI platform roadmap
Review code and establish best practices for AI platform engineering and DevOps
Support the organisation's commitment to APRA's regulatory framework, contributing to robust risk management and complianceTranslate short-term production fixes into sustainable, long-term improvements
Champion DevSecOps practices, embedding security into delivery pipelines from day one

What experience you'll bring

Proven experience in cloud platform engineering with a strong focus on GCP (AWS experience valuable but GCP expertise prioritised)
Expert-level proficiency with Terraform for infrastructure as code
Strong Python skills for AI tooling and automation
Working understanding of JavaScript-based programming for platform integration and front-end tools
Hands-on experience with CI/CD pipelines, containerisation, serverless architectures, and observability in distributed systems
Security-first mindset with experience embedding DevSecOps practices into delivery workflows
Clear and confident communication skills, comfortable engaging with technical peers and senior stakeholders
Methodical problem-solver who takes ownership, iterates quickly, and learns continuously
Exposure to AI platforms, data pipelines, or large language models (highly regarded)
Genuine passion for cloud engineering, DevOps, automation, and AI-enabled systems
Resilience and adaptability in complex, fast-changing environments

Location
Toowong - Close to a variety of public transport and easy parking options, the Toowong office has excellent end of trip facilities (including secure bike storage and showers), outdoor spaces and plenty of modern collaborative areas to work and connect with colleagues. Conveniently based at Toowong Village tower with views of the mountains and the Brisbane River, our location is only 4 km from the city and provides access to retail, restaurants and other amenities.

The benefits of working at A&G

Be rewarded— we recognise high performance and reward our people for their hard work through bonuses and other perks.
Work flexibility — with options to work from home up to two days per week after probation.
Options for leave — life happens, so we've got volunteer days, an additional paid 'ME' day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
Grow with us — we've got learning and professional development opportunities to suit everyone.
Give back— our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you're passionate about.
Take care of yourself — your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
Celebrate the wins— we love sharing our successes and celebrating together - join us and you've got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
Save money — as well as discounts on insurance products, we've teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.

About us:

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community. Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, and Coles Insurance. We're excited about the future and we're always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia's best insurer! If this sounds like you, apply today.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

A note from Auto & General to recruitment agencies We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.

Internal Applicants: Please ensure your manager or team leader is aware of your application. If this sounds like your next challenge, click on the APPLY NOW button and submit your application.

We are accepting referrals for this position. If you know someone who has the right skills & experience, please encourage them to apply and advise our recruitment team.

Quick Apply

Refine Your Search

senior technical customer support engineer australia jobs in brisbane, qld

AI Engineer

Technical Lead - South Bank, QLD

E-7 Australia Senior Product Support Analyst

Senior Technical Customer Support Engineer - Australia

QLD Field Engineers Team Leader

Senior Process Safety & Risk Engineer

Senior Project Training Support Advisor

Network Development Engineer, Network Core (Relocation support available)

Senior System Development Engineer, Core Networking (Relocation support available)

Senior Platform Engineer

Senior Process Engineer, Integrated Treatment Planning

Technical Account Manager, CORE

Senior Project Engineer - Façade & Finishes

Senior Systems Safety Engineer

Senior Signalling RAMS Engineer

Senior Safety & Airworthiness Engineer

Senior Systems Safety Engineer

Senior Cybersecurity Incident Responder

Principal Architect - Azure

Senior Engineer - Secondary

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