Assistant Wellness Centre Manager
Location: Mt Gravatt, Brisbane
Salary: $69,000–$72,000 + Performance Bonus + Staff Wellness Benefits
Looking for more than just another management job?
At City Cave, we help people slow down, recharge and prioritise their wellbeing. Every day, our guests walk through our doors feeling stressed, overwhelmed or exhausted, and leave feeling like a different person.
We're looking for an enthusiastic and people-focused Assistant Wellness Centre Manager to help lead our Mt Gravatt wellness centre. If you're passionate about customer experience, enjoy leading a team and thrive in a fast-paced environment, we'd love to hear from you.
About Us
City Cave is Australia's leading wellness franchise, with more than 50 locations across Australia and New Zealand. We offer Float Therapy, Infrared Sauna and Massage Therapy in a calming, premium environment where our mission is simple:
Helping people become the best version of themselves.
About the Role
As Assistant Wellness Centre Manager, you'll play a key role in the day-to-day operation of the centre, supporting the Centre Manager to create exceptional customer experiences while leading a positive and accountable team culture.
No two days are exactly the same, but your responsibilities will include:
- Delivering exceptional customer service and creating memorable guest experiences
- Leading, motivating and supporting a small team
- Coaching staff to achieve sales and KPI targets
- Managing bookings, enquiries and our booking system
- Opening and closing the centre
- Maintaining the presentation and cleanliness of the centre
- Supporting daily operations to ensure everything runs smoothly
We're Looking For Someone Who...
- Loves working with people and building genuine relationships
- Has previous leadership, supervisory or management experience
- Has strong customer service and communication skills
- Is confident achieving sales targets and KPIs
- Takes initiative and enjoys solving problems
- Can remain calm and organised in a busy environment
- Has an interest in health, wellness and helping others
- Holds (or is willing to obtain) a current First Aid & CPR certificate
Availability
This role works across a rotating roster, including weekdays and weekends. Flexibility to work a combination of morning, afternoon and occasional evening shifts is essential.
Why Join City Cave?
We're passionate about creating an amazing workplace, not just for our customers but for our team.
When you join City Cave you'll enjoy:
- A supportive and positive team culture
- Comprehensive training and ongoing development
- Opportunities for career progression within a growing national franchise
- Performance bonus opportunities
- Staff wellness benefits and generous employee discounts
- The chance to genuinely make a difference in people's lives every day
Employment
- Full-time (38 hours per week)
- Permanent Part-Time may be considered for the right candidate.
To Apply
Click Apply Now and submit your resume.
We'll also ask you a few short questions:
- Are you available to work weekends?
- Which days are you available to work?
- What interests you about working at City Cave?
If you're looking for a meaningful leadership role where people genuinely come first, we'd love to hear from you.
Job Type: Casual
Pay: $67,000.00 – $72,000.00 per year
Benefits:
Application Question(s):
- Are you able to do shifts on the weekend? This is essential for this role
- Which days are you available to work?
- Why would you like to work at City Cave?
- Do you have a valid first aid certificate and CPR? This is preferred.
Education:
- High School (Year 12) (Preferred)
Work Location: In person
