Experienced outbound B2B calling
SopaServe helps Australian construction businesses address unpaid invoices and payment claims using the SOP Act. We are seeking a B2B outbound sales representative to contact subcontractors, trades, suppliers and other construction businesses, identify payment problems and book qualified conversations with our case team.
This is a phone-based prospecting role. Most of each shift will be spent making outbound calls.
What you will do
- Call Australian business owners and decision-makers from supplied leads
- Start credible conversations and explain SopaServe using approved messaging
- Identify businesses experiencing unpaid construction invoices, progress claims or related payment problems
- Ask structured qualification questions
- Record complete and accurate notes in Zoho CRM
- Complete required phone and email follow-ups
- Meet agreed calling, conversation and qualified-opportunity targets
- Escalate technical questions to the appropriate team member
You will not be expected or permitted to provide legal advice, assess the legal merits of a claim or promise a particular recovery outcome.
To be considered, you must have
- At least two years of recent outbound B2B cold-calling, telesales or appointment-setting experience
- Experience calling Australian business owners or senior decision-makers
- A demonstrated record against measurable calling, appointment or opportunity KPIs
- Strong objection-handling skills
- The resilience to work through repeated rejection without losing quality
- A clear, credible and professional phone manner
- Strong attention to detail and reliable CRM habits
- The ability to follow a structured process without sounding scripted
Experience in construction, debt recovery, finance, recruitment, insurance or professional services will be useful but is not essential. Training will be provided on SopaServe’s service, qualification process and compliance requirements.
Shortlisted candidates will complete a brief phone interview, an objection-handling role-play and a paid practical calling trial.
Pay: $40.00 – $45.00 per hour
Work Location: In person
