- Manage and strengthen long‑term client relationships
- Manage projects from planning through to completion
- Mentor apprentices or trainees when required
Account Manager – Fire Protection Services
About the Role
A senior account management role overseeing a premium Sydney metro client portfolio within the fire protection sector. You’ll manage both existing and new business (approx.
70% existing / 30% growth) while coordinating reactive service work, inspections, upgrades and day‑to‑day client needs.
This position suits someone with
strong fire protection industry experience (minimum 5 years) and
at least 3 years in account management, capable of confidently engaging Tier 1 customers, managing a busy schedule, and maintaining long‑term professional relationships.
Key Responsibilities
- Client portfolio management across Sydney metro
- Daily client meetings (typically 3–4 per day)
- Reactive service coordination and follow‑ups
- Business development through call cycles and appointments
- Project oversight for minor works
- Team collaboration with technicians and admin
- Office attendance Tuesday toolbox + Friday invoicing
About You
- 5+ years’ fire protection industry experience
- 3+ years’ account management experience
- Confident engaging Tier 1 clients
- Mature, honest, open communicator
- Strong relationship‑building skills
- PR or Australian Citizenship
Culture & Conditions
Supportive, family‑oriented team environment. Full‑time role Annual reviews, performance‑based bonus structure, and a 2‑week Christmas shutdown.
If you’re an experienced fire protection professional ready to manage premium clients and drive service excellence,
apply now.
