Assistant Operations Manager
Lavanda Cleaning Solutions Pty Ltd – Neutral Bay, Sydney
Full-Time | Monday to Friday
$65,000–$75,000 + Superannuation + Bonus Structure
Sponsorship opportunity available for the right candidate
Lavanda Cleaning Solutions is a growing Sydney-based cleaning company servicing residential, commercial and strata clients across the Northern Beaches, North Shore and surrounding areas.
We are looking for an organised, proactive and people-focused Assistant Operations Manager to support our day-to-day operations and help manage our growing team.
Key Responsibilities
- Manage and support cleaning staff on a daily basis
- *Organise staff schedules, rosters and last-minute replacements
- Respond to staff questions and operational issues
- Assist with recruitment, interviews, onboarding and staff performance management
- Assist with hiring and termination processes when required
- Help respond to client enquiries or service issues when needed
- Monitor daily jobs and ensure services are running smoothly
- Support management with general operational and administrative tasks
- Help maintain service quality and company procedures
As Lavanda continues to grow, duties and responsibilities may change or expand depending on business requirements.
What We’re Looking For
- Previous experience in residential, commercial and/or strata cleaning is essential
- Cleaning experience is important as you will need to understand the work, guide cleaners and help resolve practical issues
- Fluent in English and Portuguese, speaking and writing.
- Strong organisational and communication skills
- Confident dealing with staff and managing different personalities
- Able to work under pressure and solve problems quickly
- Good computer skills and comfortable learning scheduling and management systems
- Must hold a valid driver’s licence and be able to drive manula and atumatic cars
- Reliable, professional and able to take initiative
- Full training will be provided on all Lavanda systems, procedures and software.
Work Arrangement
The position will initially be five days per week from our Neutral Bay office. Once fully trained and established in the role, there may be the opportunity to work, up to two days per week from home, depending on operational requirements.
If you have cleaning industry experience and are ready to move into an operational and management role, we would love to hear from you.
Pay: $65,000.00 – $75,000.00 per year
Benefits:
- Company car
- Travel reimbursement
- Visa sponsorship
- Work from home
Work Location: In person
