We are looking for a friendly, compassionate Full time Receptionist/Dental Assistant to join our growing practice to assist in delivering exceptional dental care alongside our dentists.
Top Health Dental is a progressive general dental practice focused on delivering high quality care to our patients. Our bright modern facility is located 5 mins away from the bustling Top Ryde City shopping centre. We strive to be the family practice of choice and provide a full range of dental care to a wide range of patients from young to the elderly.
Our mission
To be the preferred dental practice of choice for the local family
The Team's Purpose at Our Practice
We change lives with healthy smiles.
The Values at Our Practice
- F – Family and Friends
- A –Affordable
- Q – Quality
- T – Trust
We are looking for a person who works with passion, loves to learn and grow, takes responsibility and strives to provide excellent patient care. The role will suit motivated individuals who strives in a fast paced clinic and wants to pursue a long term career in Practice Management. Key duties for the role include:
- Reception duties – greet patients, manage phone and emails, maintain WHS registers, maintain front desk so that it is always inviting for patients.
- Administrative include process payments, maintain accurate patient records and update practice policies and operating procedures.
- Manage appointment book, patient reminders and manage recalls and rebooking process and cancellations to ensure maximise utilisation of chairs.
- Support clinical team with chairside Assisting, Sterilisation Management, Surgery setup, lab work administration, compliance with infection control protocols.
- Deliver excellent patient care while professionally handling or escalating patient concerns and complaints
- Working with management to implementing new practice programs and refine existing operations.
- Working with management to implement marketing programs, social media management, initiate and respond to reviews, treatment plan management.
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Key requirements
- Minimum 2 years experience in reception, dental assisting and dental administration
- Experience in managing appointment book and patient flow to ensure the operations
- Proficiency in Dental 4 Windows, Microsoft programs, comfortable with using computers and social media platforms.
- Ability to multi-task and ability to work in a fast paced environment.
- Excellent communication and interpersonal skills and good phone manner.
Desirable
- Dental administration knowledge including good understanding of medical and health funds
- Wants to pursue a career in dental administration/Practice management
- Formal qualifications in Dentistry is desirable but not essential.
Offer
- $30-$35/hr (depending on experience) + Super
- Supportive team, friendly and caring environment
- Support and training provided with the opportunity to develop career in practice management
Pay: $30.00 – $35.00 per hour
Work Location: In person
