Job Title: Operations Manager
Company: Browns Plumbing Corryong
Location: Corryong, VIC 3707
Work Type: Full Time
Pay: $110,000 – $130,000 + super
About us
Browns Plumbing Corryong is a third-generation family business that has been keeping Corryong's pipes, pumps and hot water running for decades. We do everything from hot water systems and gas fitting to commercial plumbing at schools, hospitals and large sites.
We're growing, we want to keep growing and we need the right person to help us run the place properly.
About the role
This is a full-time, on-site role based in Corryong.
As the Operations Manager of Browns Plumbing Corryong you are responsible for the day to day running of the business, as if this business was your own.
As a small business in regional victoria the relationships we have with our team, our suppliers and our customers matter and the reputation from those relationships matter more than a metro business. There is not "just another supplier" or "another customer that will pay us more" these relationships and our reputation are the building blocks of our current and future success.
You will ensure the team is well supported and looked after. You will manage the scheduling of jobs, teams and ordering materials. You will make sure all outgoing and incoming invoices are paid on time, or that they are followed up with until they are paid.
You are someone who sees problems before others, that is happy to admit when they are wrong, you are organised in all aspects of your life and you are the kind of person who doesn't wait to be told what to do.
You will work closely with the owner working on developing the business, solving problems and keeping the chain of communication strong.
Finally, your actions will mean that Browns Plumbing Corryong and the name we have built in our community is stronger, that we are able to serve more customers and build a great business.
Candidates must have Australian work rights to be eligible for this position.
What you'll be doing
- Managing the daily job schedule and maintaining an efficient schedule
- Supporting the day to day running of the business, being the first point of call for our team
- Responding to all customer enquiries, calls and emails
- Preparing quotes for customers and following up when we don't hear back from them
- Processing invoices
- Ordering materials, managing relationships with suppliers, keeping our stock list accurate and keeping the depot stocked
What we're looking for
- Organisational Skills - At work and in your personal life colleagues and friends call you organised
- Reliable and Consistent - You show up to work, when you can't you communicate well in advance. Your consistency shows up in your work the same as it shows in the energy and mood you bring to work each day
- Communication Skills - When you talk people understand you. You would prefer getting on the phone or talking to someone in person than sending a text or email. When you have to communicate in written form it is clear and concise.
- Minimum 3-5 years of proven experience in admin, operations or business management is required.
- A minimum of 5+ years of experience in plumbing is essential for this role.
- A minimum of CERT 4 in plumbing.
- You are excited by the idea of having multiple responsibilities and stepping into roles as the business requires you to
- You are familiar with tools like ServiceM8, Xero, or similar systems (this is an advantage not a requirement)
What's in it for you
- $110,000 – $130,000 + superannuation, depending on experience
- A real role with real responsibility, not a paper-shuffling position
- A tight-knit, down-to-earth team that takes pride in their work
- The chance to grow with a business that is actively investing in its future
How to apply
Send your resume and a short cover letter to [email protected]. Tell us a bit about yourself and why this role appeals to you. We're more interested in the kind of person you are than a perfectly polished application.
Browns Plumbing Corryong - Corryong, VIC
Pay: $110,000.00 – $130,000.00 per year
Work Location: In person
