Position: Retail Manager
Employer: DEE WHY EXPORT IMPORT PTY LTD TRADING AS "DEE WHY FRUIT MARKET"
Location: Dee Why, NSW-2099
Employment Type: Full-time
Salary: AUD 90,000 plus Superannuation
About Us
DEE WHY EXPORT IMPORT PTY LTD operates a well-established independent retail business in
Dee Why, NSW, offering fresh fruit and vegetables, grocery products, chilled and frozen foods,
and an extensive range of international specialty products. We are committed to delivering
high-quality products, competitive pricing and excellent customer service to our growing
customer base.
Due to continued business growth and future expansion plan, we are seeking an experienced Retail Manager to join our team.
Key Responsibilities
- Manage the daily operation of the retail store to ensure efficient workflow, appropriate
staffing levels and a consistently high standard of customer service.
- Determine the range of fresh produce, grocery items and specialty products to be stocked, taking into account seasonal availability, customer demand, market trends and sales
performance.
- Monitor inventory levels, arrange stock replenishment, coordinate deliveries with
suppliers, and ensure the freshness, quality and effective stock rotation of perishable
products while minimising stock loss and wastage.
- Negotiate with suppliers regarding product availability, pricing and delivery schedules to
ensure adequate stock and competitive retail pricing.
- Develop pricing strategies and coordinate promotional activities, including seasonal
specials, in-store displays and marketing initiatives to increase sales.
- Maintain accurate records of stock movements, purchasing activities, sales performance
and other operational data.
- Prepare and monitor store budgets, review operating expenses and sales results, and
recommend measures to improve profitability.
- Recruit, train, supervise and roster retail staff, monitor staff performance and ensure
customer service standards are consistently maintained.
- Handle customer enquiries and resolve complaints relating to products and services in a
timely and professional manner.
- Ensure compliance with Work Health and Safety requirements, food safety standards and
company policies, including the safe handling and storage of fresh produce.
- Coordinate merchandising and product displays to optimise product presentation,
enhance the customer shopping experience and maximise sales opportunities.
- Identify opportunities to improve retail operations and implement business initiatives
that enhance operational efficiency, customer satisfaction and overall business
performance
Skills and Experience
- A relevant qualification in Business, Retail Management or a related discipline, or
equivalent relevant industry experience, will be highly regarded.
- At least one year of recent experience in a retail management or supervisory role.
- Strong knowledge of retail operations, inventory management and merchandising.
- Experience in staff supervision, rostering and team leadership.
- Sound communication and customer service skills.
- Ability to work in a fast-paced retail environment.
- Strong organisational and problem-solving skills
To apply, please submit your resume and a brief cover letter outlining your relevant
experience.
Pay: $85,000.00 – $96,798.29 per year
Work Location: In person
