CUSTOMER SERVICE/ VENUE STAFF
Love working with people? Thrive in fast-paced environments? We’re on the lookout for enthusiastic and reliable Customer Service superstars to join the Spark Event Group team for upcoming major events in Perth.
If you have experience in customer service, ticket scanning, wrist banding, or front-of-house guest service, we want to hear from you!.
About Spark Event Group
At Spark Event Group, we bring extraordinary events to life. As one of Australia's leading event workforce providers, we partner with some of the country's most iconic venues, festivals, sporting events, live entertainment productions, and major cultural experiences.
Our team is at the heart of every event, delivering exceptional customer service and creating memorable experiences for thousands of guests each year. We pride ourselves on providing exciting opportunities for passionate individuals who thrive in dynamic environments and enjoy being part of world-class events.
We are committed to fostering a diverse, inclusive, and welcoming workplace where everyone feels valued, respected, and empowered to succeed. We celebrate the unique backgrounds, experiences, and perspectives that our people bring and believe diversity strengthens our teams, enhances collaboration, and enriches the experiences we create for our clients, partners, and guests. Spark Event Group is proud to be an equal opportunity employer, and we encourage applications from people of all backgrounds, experiences, and abilities.
About the Role
As part of our Event / Venue Customer Service Team, you’ll be one of the first friendly faces patrons see when they arrive at the venue. Your mission? To ensure every guest enters smoothly, feels welcomed, and gets where they need to go with ease.
These are active, guest-facing roles that are perfect for outgoing individuals with great communication skills and attention to detail.
Key Responsibilities
- Ticket Scanning at entry gates
- Wrist banding patrons for access to specific zones or VIP areas
- Providing clear directions and event information
- Answering general questions with a can-do attitude
- Reporting issues or escalating concerns as needed to your supervisor
- Representing Spark Event Group and our clients with professionalism
Requirements
- Customer service experience (retail, hospitality, or events preferred)
- Confident using handheld scanning devices or happy to be trained
- Experience in ticketing related tasks and wrist banding at major events (preferred)
- Friendly, presentable, and proactive
- Reliable and punctual – you understand the importance of being event-ready
- Comfortable working on your feet for extended periods
- Available on weekends, weekdays, and/or evenings
If this role sounds suitable to your experience, we encourage you to apply now!
Please note only successfully shortlisted applicants will be contacted for an interview.
If you have already interviewed with Spark Event Group, you are not required to attend another interview.
Job Type: Casual
Pay: $33.05 – $46.27 per hour
Application Question(s):
- How many years of event or customer service experience do you have?
Work Authorisation:
Work Location: In person
