Job Title: Sales Consultant – Shield Doors & Windows (Instore & Online)
About the Role
Shield Doors & Windows is looking for an energetic, sales-driven Sales Consultant to join our team. This is a hands-on instore role with a strong sales focus, you'll be following up on online enquiries, closing sales in-store, and building great relationships with our customers from first contact through to completed sale.
If you love talking to people, have a natural ability to build rapport, and know how to turn an enquiry into a sale, we want to hear from you.
What You'll Be Doing (in order of priority)
Sales – our top priority
- Following up on online leads and enquiries promptly and professionally
- Engaging instore customers, understanding their needs, and recommending the right doors and windows solutions
- Closing sales and converting enquiries into confirmed orders
- Building genuine rapport, your personality and ability to connect with people is key to this role
Customer Service & Follow-Up
- Providing outstanding customer service from initial enquiry through to after-sale follow-up
- Keeping customers updated throughout their order/installation journey
- Handling questions and concerns professionally, ensuring a great customer experience
Admin
- Preparing accurate quotes
- Processing orders and maintaining sales records
- General administrative tasks to support the sales process
What We're Looking For
- A natural people-person with strong sales instincts and confidence closing deals
- Excellent communication skills, both in person and online
- Someone organised and comfortable with admin/quoting tasks
- Previous sales or customer service experience (retail, trade, or similar) preferred
- Reliable, proactive, and able to manage your own workflow between sales, follow-up, and admin tasks
Why Join Us
- Supportive team environment with hands-on training
- Opportunity to build genuine product and industry knowledge
- A trusted, long-standing local business in the Beerwah community
- We hire from within, genuine opportunities to grow and progress into senior roles across the business
Pay: From $35.00 per hour
Expected hours: 38.0 per week
Benefits:
Work Location: In person
