Description: Full time contract role (with the aim of moving to permanent full time) supporting the operations team through providing administration support in the supply chain & daily operations.
Responsibilities of the Role:
- Preparation of export documentation (including Heath Certificate/ Certificate of Origin as per importing Country’s requirement) and data entry
- Organising and co-ordination of export shipments
- Facilitating airport and sea port deliveries
- Assisting with ad hoc administration and data entry for daily operations
- Interacting with customers / shipping lines / airlines / co-loaders / overseas agents and transport companies
- Liaising with Customs and Quarantine authorities to ensure compliance
- Liaise with suppliers – via telephone and email for timely deliveries
- Develop new or improved procedures, as required in conjunction with other operational staff
- Other ad hoc projects as directed to assist sales and marketing team
- Database management
- Shipping rate card coordination and procurement
- Troubleshooting to ensure the team's shipments go out in a timely manner (resolving custom issues, freight issues, and external relationship management)
Work Experience:
The successful candidate will be able to demonstrate the following skills and experience:
- No export experience required. We are happy to train on the job, but export experience will be highly favourable
- We are looking for someone who takes pride and accountability for job processing & accuracy
- Ability to work effectively with the internal operations & sales team
- Someone keen to work in a small but high-paced company
- Able to meet deadlines and has a high level of accuracy
- Superior customer service skills and ability to build rapport with suppliers
- Multi-tasking and time management are crucial
- Ideal, but not required, fluency in Mandarin, Japanese and/or Korean.
- Car and driver license are required
- Proficient in Microsoft Office (Word, PowerPoint and Excel)
- Working hours will be Monday to Friday 9:45am to 5pm
Education
University degree preferable
Job Types: Full-time, Contract
Work Location: In person
Job Types: Full-time, Contract
Pay: $53,000.00 – $70,000.00 per year
Work Location: In person
