Ready for New Beginnings? Confident Careers Start Here.
At Laser Clinics Group, our purpose is clear; we help more people feel confident in their own skin – and that starts with helping our people feel confident in their careers.
We are seeking a Franchise Operations / Partnerships Manager to join our ANZ Franchising team on a permanent basis. Reporting to the Head of Franchising (ANZ), you will play a key role in supporting the franchise network across ANZ through franchise partner engagement, onboarding, and relationship management, while also assisting with the identification and assessment of new franchise partners where required.
To Help You Feel Confident in Your Own Skin, We Offer:
Rewards That Recognise You: Enjoy access to employee benefits including discounted treatments, product allowances, and a market-competitive remuneration and benefits program designed to support your wellbeing and success.
Confidence in Your Wellbeing: Access our Employee Assistance Program (EAP) whenever you need support. Enjoy a flexible hybrid working environment and paid birthday leave.
Confidence in Your Contribution: As Franchise Partnership Manager, you will directly shape the success of the ANZ franchise network by recruiting high-quality franchise partners, managing end-to-end onboarding, and ensuring compliance with franchising requirements.
Confidence in Community: Join an inclusive, high-performing team where achievements are celebrated, and success is shared through initiatives like our Moments that Matter program and team events.
How You’ll Make an Impact
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Manage the end-to-end franchise recruitment process, from enquiry through to onboarding
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Attract and assess high-quality, values-aligned franchise partners across the ANZ network
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Support franchise share sale and ownership transition activities, facilitating due diligence requirements, and assisting stakeholders throughout the process
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Build and maintain a pipeline of prospective franchisees through proactive sourcing and marketing initiatives
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Partner with Marketing to drive lead generation and conversion outcomes
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Ensure compliance with franchise disclosure, due diligence, and governance requirements
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Coordinate onboarding and facilitate seamless transitions to operational support teams
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Act as a trusted point of contact for prospective and newly onboarded franchise partners
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Monitor recruitment and pipeline performance, providing insights and recommendations
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Continuously improve recruitment, onboarding, and franchise partner engagement processes
What You’ll Bring to the Team
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Experience in franchise recruitment within a multi-site, retail, hospitality, or service-based environment (experience with shareholder or joint venture models highly regarded)
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Strong understanding of franchise models, disclosure obligations, and the Franchising Code of Conduct (essential)
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Proven ability to build, manage, and convert a structured pipeline to achieve growth targets
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Experience managing franchise recruitment, sales, or onboarding processes
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Strong stakeholder management skills across internal teams, franchise prospects, and external partners
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Highly developed communication, negotiation, and influencing skills
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Strong organisation, initiative, and time management capability in a fast-paced environment
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High attention to detail with strong compliance and documentation accuracy
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Proficiency with CRM systems and Microsoft Office tools
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Tertiary qualifications in business, commerce, marketing, or a related discipline (desirable)
Why Choose Laser Clinics Group?
We’re the industry leader in aesthetic treatments, but what truly sets us apart is our people. Confidence isn’t just what we deliver to our clients – it’s what we build in our teams.
With over 150 clinics across Australia, New Zealand and Canada, our franchise model means we are deeply invested in every clinic’s success – and in yours.
When you join Laser Clinics Group, you become part of a team built on Passion, Care, and Determination, where People, Expertise, and the Freedom to be you drive everything we do.
Ready to build confidence?
Apply now and help shape the future of our ANZ franchise network as our new Franchise Development Manager.
