Looking for a place that values your unique talents? Discover Stryker's award-winning culture.
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.
We are excited to be named one of the World’s Best Workplaces by Fortune Magazine!
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.
Field Service Engineer
Stryker South Pacific
Help Us Make Healthcare Better
Every day, hospitals rely on critical technology to deliver life-changing patient care. As a Field Service Engineer at Stryker, you'll play a hands-on role in keeping advanced healthcare equipment operating safely, reliably, and ready when it's needed most. From robotic-assisted surgery systems to integrated operating theatre technologies, you'll work with industry-leading solutions while building trusted partnerships with healthcare professionals across your region.
At Stryker, we welcome people from diverse technical backgrounds, including but not limited to medical devices, industrial maintenance, defence, manufacturing, construction, HVAC, and mechanical trades. If you're passionate about technology, enjoy solving technical challenges, and want your work to directly support better patient outcomes, we'd love to hear from you.
What You'll Be Working On
You'll support a diverse portfolio of innovative healthcare technologies, including but not limited to:
Mako™ a system used for robotic-assisted orthopaedic surgery
Operating Tables used in theatres for surgery
Neptune™ Waste Management Systems used to manage surgical fluid waste
Theatre solutions that connect imaging, video, and communication systems within the operating theatre
Key Responsibilities
Perform preventative maintenance and reactive repairs on Stryker medical equipment.
Diagnose and troubleshoot complex technical issues both onsite and remotely.
Deliver exceptional customer service and build strong relationships with clinicians, biomedical teams, and hospital stakeholders.
Support customers across hospitals and surgical facilities.
Ensure service activities meet quality, regulatory, and compliance requirements ISO 13485.
Manage inventory, spare parts, and service documentation accurately.
Meet service KPIs relating to responsiveness, quality, safety, and customer satisfaction.
Collaborate with Sales, Technical Support, Customer Service, and Operations teams to achieve outstanding customer outcomes.
What We're Looking For
A customer and patient first mindset.
Strong troubleshooting and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work independently and manage competing priorities.
Current driver's licence and willingness to travel within your state at short notice.
Competent using hand and power tools with strong mechanical aptitude and troubleshooting skills.
Preferred Qualifications
Experience servicing medical devices, healthcare technology, industrial equipment, or other complex technical systems.
Knowledge of hospital environments or healthcare operations.
Experience providing field-based technical support.
Why Join Stryker?
At Stryker, you'll be part of a global leader in medical technology, working with innovative products that genuinely improve patients' lives.
Ongoing professional development and career growth opportunities
Exposure to world-leading healthcare technology
A collaborative and high-performing team culture
Health, wellbeing, insurance and financial benefits
Paid parental leave
Volunteer leave days
Join Stryker and become part of a team that keeps operating theatres running, robotic surgery systems performing, and healthcare facilities delivering care when it matters most.
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
