Location: Cherrett Chiropractic – Clyde North, VIC
Employment Type: Permanent Part-Time
Hours: 17.5 hours per week
Fixed Roster
- Tuesday: 9:30am–12:30pm & 3:00pm–7:00pm
- Thursday: 9:30am–12:30pm & 3:00pm–7:00pm
- Saturday: 9:00am–12:30pm
Additional hours may become available as the clinic continues to grow.
About Us
Cherrett Chiropractic is a growing, family-owned chiropractic clinic dedicated to helping people move better, feel better and live healthier through high-quality chiropractic care and exceptional customer service. We pride ourselves on creating a warm, welcoming environment where every patient feels valued from the moment they walk through the door.
About the Role
We’re looking for a friendly, organised and reliable Receptionist to become an important part of our team.
As the first point of contact for our patients, you’ll help create a positive experience while keeping the clinic running smoothly. You’ll work closely with our chiropractors and Practice Manager to provide outstanding customer service and ensure the day-to-day operations of the clinic run efficiently.
Full training will be provided.
Key Responsibilities
- Welcome and assist patients in a friendly and professional manner.
- Answer phone calls, emails and patient enquiries.
- Book, reschedule and confirm appointments using Cliniko.
- Process payments and issue receipts.
- Assist with patient forms and maintain accurate patient records.
- Rebook appointments and support patient retention.
- Keep the reception area clean, organised and welcoming.
- Prepare treatment rooms and maintain clinic presentation.
- Restock reception and clinic supplies as required.
- Complete opening and closing procedures.
- Assist with general administrative tasks as required.
About You
You’ll be someone who:
- Has a bubbly, warm and outgoing personality and genuinely enjoys talking with people.
- Naturally makes people feel welcome, comfortable and looked after.
- Has excellent communication and customer service skills.
- Is friendly, professional and approachable.
- Brings positive energy to the clinic and enjoys being part of a small, close-knit team.
- Is confident starting conversations and building rapport with patients.
- Is highly organised with strong attention to detail.
- Learns quickly and enjoys following systems and procedures.
- Can remain calm and composed in a busy clinic environment.
- Is reliable, punctual and takes pride in their work.
- Can work confidently both independently and as part of a team.
- Is comfortable using computers and learning new software.
Previous reception or customer service experience is preferred but not essential.
Why Join Us?
- Join a supportive, family-owned clinic.
- Full training and ongoing support provided.
- Opportunity to grow with an expanding practice.
- Positive and welcoming team environment.
- Make a genuine difference in patients’ healthcare experience.
If you’re organised, caring and passionate about providing exceptional customer service, we’d love to hear from you.
How to Apply
Please apply through Indeed and attach your resume and a cover letter telling us a little about yourself and why you think you’d be a great fit for our clinic.
We look forward to hearing from you!
Pay: $30.00 per hour
Work Location: In person
