We’re looking for an experienced Medical Receptionist to join our team 4 days per week |Tuesday-Friday | No weekends
This is a busy, fast-paced and varied role where no two days are quite the same. You’ll be working closely with three Surgeons, a Fellow and a Registrar within their surgical practice, providing essential administrative and reception support across the day. Our practice has many moving parts, and the successful person will need to be able to learn quickly, stay organised, multitask and confidently manage competing priorities.
You’ll be an important part of our day-to-day practice operations, working across reception, patient bookings, referrals, administration and billing.
Your responsibilities will include:
- Referrals — reading, processing and entering referrals
- Appointments — booking, confirming and rescheduling patients
- Reception — greeting patients and providing a warm, professional experience
- Telephone — answering calls and assisting with patient enquiries
- Theatre & operations —booking procedures and providing patients with intructions, entering theatre lists and operation reports
- Records — scanning, filing and maintaining accurate records
- Billing — end-of-day billing and reconciliation
- Payments — cash handling and EFTPOS
- Administration — general medical administration and practice support
- Practice upkeep — some light cleaning and general duties
Medical reception or medical administration experience is essential.
We’re looking for someone who is:
- Highly organised with excellent attention to detail
- Confident using computers and able to learn new systems quickly
- Comfortable working in a busy, fast-paced environment
- Able to multitask and prioritise competing demands
- Calm and confident when working under pressure
- Self-motivated and able to use initiative
- A strong communicator with excellent people skills
- Friendly, approachable and professional
- Confident working independently as well as part of a team
- Adaptable and willing to jump in wherever needed
- A confident and professional telephone communicator
Job Types: Part-time, Permanent
Pay: $30.00 per hour
Experience:
- Medical receptionist: 1 year (Required)
Licence/Certification:
- Driver Licence (Required)
Work Authorisation:
Location:
- Tugun QLD 4224 (Preferred)
Work Location: In person
