- Work in a prestigious 5-star hotel in Adelaide
- Opportunities for career growth and development
- Competitive hours, career progression, and a supportive team culture
Silk Hospitality is seeking an experienced and motivated Housekeeping Supervisor to join our team at a luxury hotel in Adelaide.
If you're a hands-on leader with a passion for maintaining exceptional standards and creating outstanding guest experiences, this is an excellent opportunity to take the next step in your hospitality career.
About the Role
As a Housekeeping Supervisor, you'll play a key role in the day-to-day operations of the housekeeping department. You'll lead and support your team, maintain high presentation standards throughout the hotel, and help ensure every guest enjoys a clean, comfortable, and welcoming stay.
Key Responsibilities
- Supervise and coordinate daily housekeeping operations
- Lead, coach, train, and support housekeeping team members
- Ensure guest rooms and public areas are cleaned to the highest standard
- Conduct routine quality inspections and provide feedback
- Allocate daily workloads and monitor productivity
- Respond promptly and professionally to guest requests and enquiries
- Liaise effectively with other hotel departments
- Ensure compliance with Workplace Health & Safety policies and procedures
- Prepare operational reports and maintain accurate records
- Manage incoming calls and ensure messages are actioned efficiently
- Uphold hotel brand standards and escalate operational issues where required
What We're Looking For
We're looking for people who take genuine pride in their work and understand that exceptional housekeeping is an important part of the luxury guest experience.
Depending on the position, you'll ideally bring:
- Previous experience in a hotel, resort, or similar hospitality environment
- Previous supervisory experience for Housekeeping Supervisor positions
- Strong administrative and coordination skills for Office Coordinator positions
- Excellent communication and interpersonal skills
- Strong organisational and time-management abilities
- A keen eye for detail and pride in delivering high-quality standards
- The ability to prioritise tasks and remain organised in a busy environment
- A proactive, hands-on attitude and willingness to support your team
- Availability to work across a rotating roster (approximately 30+ hours per week, depending on the role and operational requirements)
- Valid Australian working rights
Why You'll Want to Join Silk Hospitality
- Work within a prestigious 5-star hotel in Adelaide
- Be part of a professional luxury hospitality environment
- Paid training and ongoing support
- Supportive leadership and a team culture built on respect, teamwork, and high standards
- The opportunity to build your hospitality career with an established and growing organisation
Join Silk Hospitality and Be Part of Something Exceptional
At Silk Hospitality, we understand that exceptional guest experiences start with exceptional people. If you're an experienced hospitality professional who takes pride in high standards, works well as part of a team, and is ready to contribute to a dynamic luxury hotel environment, we'd love to hear from you.
Apply today and take the next step in your hospitality career with Silk Hospitality.
