Great People Work Here.
Twinings & Co has a proud history spanning over 300 years and operates on a global scale. With strong brand positioning we are viewed as a market leader in our field. The Australian operations continue to enjoy a positive growth trajectory. We are a high performing business that is focused on employing the best talent in the market to deliver on the business’ clear vision for success.
Job Purpose
The Brand Manager – is responsible for driving Twinings’ growth across priority emerging channels, including eCommerce and Out-of-Home (OOH). Reporting to the Senior Brand Manager, this role leads a broad portfolio of brand management activities, spanning portfolio strategy, commercial leadership, innovation, performance analysis, and product change initiatives across Australia and New Zealand.
A key focus of the role is identifying and delivering long-term growth opportunities through innovation. This includes developing channel-specific portfolio strategies across the core range, NPD, gifting, and premium offerings to meet evolving consumer needs.
The successful candidate will be a commercially minded, results-driven marketer who can seamlessly balance strategic thinking with hands-on execution. Strong consumer focus, eCommerce experience, a growth mindset, and the ability to influence and collaborate across teams are critical to success
Key responsibilities Strategic and Commercial Planning
- Support the SBM in developing longer-term strategic brand plans for Twinings’ growth channels, including Amazon, OOH and Costco.
- Build deep channel understanding and define how to win across consumer, shopper, customer and company needs.
- Define the optimal five-year sequencing of initiatives across core, NPD, gifting and premium portfolios.
NPD Project Leadership
- Work closely with the local cross-functional team and NPD team to deliver NPD and product change initiative
- Lead the development of channel-specific ideas and concepts to unlock growth, leveraging the global pantry and platforms, with bespoke Australian offers developed where required.
- Act as brand lead for the development and in-market delivery of NPD and product change initiatives.
- Partner with Insights to conduct research that validates NPD opportunities.
- Manage communication and collaboration with NPD Project Managers.
- Lead Gate paper development for key projects, ensuring alignment with the Commercial team.
- Lead development of the gifting, tea merchandise and seasonal ranges to drive recruitment, create new occasions and build brand equity.
Executional Excellence
Working collaboratively with Sales, Finance, Category and Marketing, this role will:
- Oversee implementation of key NPD and customer marketing initiatives, including target setting, execution planning and post-implementation analysis.
- Motivate and collaborate across the Commercial team to ensure effective plan implementation.
- Partner with Sales and Category to develop compelling customer presentations and engagement tools that support delivery of the plans.
- Define success measures and apply test-and-learn approaches to scale what works and optimise where performance is off track.
- Brief the Connections team on key objectives and partner with them to define the optimal consumer experience.
- Lead commercial forums that align the cross-functional team and drive strong execution of agreed plans.
Qualification/License or Registrations
- Tertiary Qualification in Marketing or Business Management
- Relevant experience in Brand Management, ideally with a strong NPD project management background
Professional competencies
- Strong track record of marketing / innovation within the FMCG industry
- Demonstrated experience in developing innovation pipelines and managing innovation funnels.
- Enthused to work on both high-level strategic projects and also get involved in low-level/day-to-day execution.
- Understanding of, and enthusiasm for small team mentality i.e. high responsibility, accountability and autonomy.
- Knowledge of marketing practice and best practice innovation including agile, design-led thinking.
- Commercial experience within FMCG, successfully launching NPD.
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Additional 1% Superannuation
- Flexible / Hybrid working options
- Birthday Day Leave
- Discounted Twinings Co products
- Access to LinkedIn Learning
- Access to ABF Networking, connect, collaborate, and grow across the ABF Group.
Twinings has become one of the world’s most renowned tea companies over its 300-year history because we never stop learning, never stop experimenting and never stop inventing. We take pride in our tea from bud to cup and have been working with some of our tea estates around the world since the early 18th Century.
More than 300 years later, the love of tea is still here - and so are we! We still sell tea from Thomas’s shop, and we still work hard to bring the most innovative new blends to tea lovers around the world. Now, we have over 500 varieties and our teas are cherished all over the world. Our expert master blenders taste more than 3,000 cups of tea every week. So you can be sure the next cup you taste will be every bit as good as the one yesterday or the day before.
Our approach to Diversity, Equity & Inclusion
At TwiningsOvo, we believe in the power of diversity to drive innovation and meaningful work. We are committed to building a workplace where people from all backgrounds, identities, and experiences feel safe, valued, have a sense of belonging and are empowered to thrive. Inclusion is more than a goal, it’s how we work together every day. As an equal opportunity employer, we prohibit any unlawful discrimination against an applicant on the basis of their ethnicity, colour, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, neurodiversity, age, socioeconomic background or any other status protected by law and are committed to promoting diversity across our workplace.
Applicants may be entitled to reasonable adjustments under the terms of the Equality Act. A reasonable adjustment is a change in the way things are typically done which will ensure an equal employment opportunity.
Please inform our Talent Acquisition or HR Shared Services team if you need any assistance completing your application or to otherwise participate in the application process.
