1. Account Support & Execution
- Support the execution of agreed customer account plans to deliver revenue and growth targets
- Manage day‑to‑day customer requirements including queries, requests, and coordination of internal teams
- Ensure timely and accurate follow‑through on all customer commitments
- Maintain strong attention to detail across pricing, specifications, and project tracking
2. Pipeline & Project Management
- Support the management of the project pipeline from brief through to commercialisation
- Work closely with RDA, supply chain and customer service to progress projects efficiently
- Track project status and ensure clear communication with internal stakeholders and customers
- Contribute to improving “first-time-right” execution
3. Customer Relationship Development
- Build and maintain effective working relationships with key customer contacts
- Develop an understanding of customer needs, priorities, and ways of working
- Support senior team members in customer meetings, preparing materials and follow-ups
- Represent Kerry professionally and consistently in all interactions
4. Commercial Support & Insights
- Assist in building account reviews, customer presentations, and commercial proposals
- Support basic analysis of sales performance, pipeline health, and customer trends
- Identify opportunities to improve execution, efficiency, or customer experience
- Contribute to identifying new opportunities within existing accounts
5. Cross‑Functional Alignment
- Work collaboratively with RDA, marketing, supply chain, and finance to deliver customer outcomes
- Ensure internal teams are aligned on priorities, timelines, and customer expectations
- Support clear briefs and communication to enable efficient project delivery
6. Accountabilities
- Delivery of agreed executional objectives within assigned accounts
- Quality and accuracy of customer and project coordination
- Pipeline visibility and follow‑through on actions
- Contribution to overall account performance and customer satisfaction
7. Critical Capabilities
- Strong organisation and attention to detail
- Proactive and reliable – follows through on commitments
- Willingness to learn and build commercial capability
- Good communication and relationship-building skills
- Ability to work across multiple stakeholders in a fast-paced environment
- Curiosity and desire to understand customers, products, and the market
