As an
MSP Associate (NAM), youll support clients and suppliers during North American business hours, ensuring the smooth execution of payroll, invoicing, billing, reporting, and supplier management activities. This is an excellent opportunity for a detail-oriented professional who enjoys stakeholder engagement, operational excellence, and contributing to the success of a global workforce solutions business.
- Payroll & Billing Operations: Manage payroll, invoicing, billing, and reconciliation activities while ensuring accuracy and timely completion.
- Invoice Management: Process and validate invoices, resolve discrepancies, and provide accurate billing information to clients, suppliers, and management teams.
- Reporting & Analytics: Prepare and distribute regular and ad hoc operational, financial, compliance, and management reports.
- Client & Supplier Support: Act as a key point of contact for stakeholder queries, providing excellent service and timely issue resolution.
- Supplier Engagement: Lead supplier onboarding activities, facilitate supplier kick-off calls, and coordinate ongoing supplier engagement sessions.
- Reconciliation Activities: Support invoice processing, MI reconciliation, and financial validation activities to maintain data accuracy and compliance.
- Operational Excellence: Partner with internal teams to improve processes, enhance efficiency, and support MSP programme objectives.
- Stakeholder Management: Build strong relationships with clients, suppliers, and internal stakeholders to ensure successful programme delivery.
- Attractive Compensation: Competitive salary package with medical insurance and health check-up benefits.
- Hybrid Working: Flexible working model designed to support work-life balance.
- Career Development: Structured training, mentoring, and clear progression pathways.
- Generous Leave: 18 days annual leave, birthday leave, 12 casual/sick days, and 12 bank holidays, increasing to 20 days after 2 years of service.
- Health & Wellness: Sponsored gym memberships and employee wellbeing initiatives.
- Supportive Team Culture: Enjoy regular team events, social activities, and a collaborative work environment.
- Global Exposure: Work with North American clients and suppliers while gaining international workforce solutions experience.
- Growth Opportunities: Be part of a growing MSP function within a leading global organisation.
- Education: Bachelors degree in Commerce, Business Administration, Finance, Management, or a related field. MBA is advantageous.
- Relevant Experience: Minimum 3 years experience within MSP operations, staffing, payroll support, invoicing, billing, finance operations, or contingent workforce management.
- Technical Skills: Strong proficiency in Microsoft Excel and MS Office applications.
- Analytical Mindset: Excellent problem-solving, reporting, and reconciliation capabilities.
- Stakeholder Management: Strong communication skills with the ability to build relationships across clients, suppliers, and internal teams.
- Customer Focus: High attention to detail and commitment to delivering exceptional service.
- Adaptability: Comfortable working night shifts aligned to North American business hours.
- Organisation Skills: Ability to manage multiple priorities and deliver results in a fast-paced environment.
- Experience with VMS/MSP platforms and invoicing systems.
- Knowledge of payroll, billing, supplier management, reporting, and reconciliation processes.
- Experience working within contingent workforce programmes or staffing environments.
NES Fircroft is a leading global workforce solutions provider, connecting specialist talent with world-class organisations across Energy, Engineering, Life Sciences, Infrastructure, Manufacturing, Technology, and other technical sectors.
Since
1978, we have built a reputation for delivering exceptional staffing and workforce solutions through our network of
2,000+ employees across 58 offices worldwide. Our culture combines innovation, collaboration, and high performance, creating an environment where talented professionals can thrive and build rewarding careers.
Were committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to thrive. We welcome applications from individuals of all backgrounds, including people with disabilities and those who are neurodiverse. If you require any adjustments during the recruitment process, well be happy to support you.
https://www.nesfircroft.com
https://www.nesfircroft.com/contact-us
https://www.youtube.com/@NESFircroft
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