Love hospitality and enjoy creating a great experience for gaming customers?
Redcape Hospitality is looking for a Casual Gaming Attendant to join the team at Durack Tavern.
If you enjoy building rapport with regulars, staying switched on during busy periods and take pride in delivering friendly, responsible service, this could be a great fit.
Why Join Us
- Work in a well-established community venue with loyal regulars and steady trade
- Flexible shifts that fit around study, family and other commitments
- Opportunity for additional hours and increased earnings as you grow in the role
- Build your gaming experience with training, support and genuine opportunities to grow
- Staff discounts - 40% off food & drinks plus 10% off bottle shop purchases across Redcape venues
- Join a supportive team that values reliability, teamwork and great customer service
What You'll Do
- Deliver friendly, attentive service to gaming customers
- Support gaming and Keno operations while maintaining compliance
- Build genuine relationships with regular customers
- Maintain a clean, safe and welcoming gaming environment
- Assist customers with enquiries and provide outstanding service
- Work closely with the wider venue team to deliver a great customer experience
What We're Looking For
- Someone who enjoys working with people and building rapport with regular customers
- Hospitality or gaming experience preferred, but not essential
- Current RSA & RSG certificates essential
- Availability across weekdays, nights, weekends and public holidays
- Ability to stay calm and positive in a fast-paced environment
- Previous gaming and/or Keno experience is highly regarded, but full training will be provided for the right person
About Durack Tavern
Durack Tavern is a genuine local in Brisbane's south-west, the kind of venue that knows its community and is known by it. The team is tight, the work is real, and there's a clear sense of purpose in the place. If you're looking for a hospitality role where you can build genuine relationships with colleagues and regulars alike, Durack is a great fit. Part of the Redcape family, which means support, development, and a culture that genuinely invests in its people.
About Redcape Hospitality
At Redcape Hospitality, every role matters - whether you're on the gaming floor, behind the bar, in the kitchen or supporting the operation behind the scenes.
We believe great hospitality comes from people who look out for each other, take pride in what they do and work together to create a great experience for customers and teammates alike.
That's the kind of environment we're proud to build across our venues.
Apply Now
If this sounds like the right fit, we'd love to hear from you!
Pay: $33.00 – $46.00 per hour
Benefits:
Application Question(s):
- Do you have experience working in a gaming room?
- Are you available to work weekdays, nights, weekends and public holidays?
- Do you have experience operating TAB and/or Keno?
Licence/Certification:
Work Authorisation:
Work Location: In person
