IT Support Engineer – PC Refresh
Duration: August 2026 – December 2026
Rate: AUD 250 per day
Work Model: Onsite
Role Overview
We are looking for an experienced IT Support Engineer – PC Refresh to support onsite PC refresh and end-user computing activities. The engineer will be responsible for hardware replacement, device deployment, data migration, troubleshooting, and ensuring a smooth transition for users.
Key Responsibilities
- Perform PC refresh activities, including hardware replacement, system upgrades, and device migration.
- Install, configure, and troubleshoot desktops, laptops, Windows operating systems, and standard applications.
- Perform data backup, data transfer, and user profile migration as required.
- Install and configure peripherals including monitors, printers, docking stations, and other IT equipment.
- Provide onsite L1/L2 technical support to end users.
- Troubleshoot hardware, software, network connectivity, and application-related issues.
- Perform asset tagging, inventory updates, and equipment documentation.
- Follow project procedures, schedules, and reporting requirements.
- Coordinate with remote support teams and project managers to resolve technical issues.
- Ensure a smooth and efficient user transition throughout PC refresh activities.
Required Skills & Experience
- Minimum 2+ years of experience in IT Desktop Support, EUC Support, or PC Refresh projects.
- Strong knowledge of Windows OS, Microsoft Office 365, and hardware troubleshooting.
- Hands-on experience with laptop/desktop deployment, imaging, configuration, and migration.
- Experience with data backup, transfer, and user profile migration.
- Good communication and customer service skills.
- Ability to work onsite and independently manage assigned refresh tasks.
- Strong troubleshooting and problem-solving skills.
- Ability to follow project timelines, procedures, and documentation requirements.
Candidate Requirements
- Available to work onsite for the project duration.
- Comfortable handling multiple PC refresh activities and end-user interactions.
- Able to work independently while coordinating with remote support and project teams.
- Previous PC refresh/deployment project experience will be highly preferred.
Pay: $250.00 per day
Application Question(s):
- What is your Visa status ?
- Can you join immediately if selected ?
Experience:
- Desktop support: 3 years (Required)
Work Authorisation:
Location:
Work Location: In person
