Posted Date: 19 Jun 2026
Location:
Dubbo, NSW, AU, 2830
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At WesTrac, we’re made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you’ve always wanted. More development opportunities, with WesTrac's own in house RTO - 50737, access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, we’re Made for More.
WesTrac is seeking a customer-focused and organised Parts Sales Coordinator to join our Dubbo Branch. Reporting to the Parts Supervisor, this role is responsible for coordinating parts sales activities, delivering outstanding customer service, and supporting customers with accurate and timely parts solutions. You will work closely with internal departments and external customers to ensure seamless parts ordering, sales, and supply processes while contributing to branch sales growth and customer satisfaction.
Key Responsibilities
Provide exceptional customer service and support for all parts sales enquiries, orders, and quotations.
Coordinate parts orders from receipt through to fulfilment, ensuring accuracy and timely delivery.
Develop and maintain strong relationships with customers, identifying opportunities to grow parts sales.
Liaise with warehouse, service, and logistics teams to ensure efficient parts availability and delivery outcomes.
Maintain accurate customer, inventory, and sales records within company systems.
Proactively identify and promote parts solutions, campaigns, and product offerings to support customer needs.
Skills and Experience
Previous experience in parts sales, customer service, internal sales, or a similar coordinating role.
High Risk Forklift license (highly regarded)
Strong communication and relationship-building skills with a customer-focused approach.
Ability to manage multiple priorities while maintaining a high level of accuracy and attention to detail.
Sound computer skills with experience using ERP, inventory management, or sales systems.
Knowledge of heavy equipment, mining, construction, agricultural, automotive, or industrial parts environments is desirable.
Strong problem-solving skills and the ability to work collaboratively within a team environment.
Why WesTrac?
At WesTrac, we're Made for More—more opportunity, more growth, and more impact. With a team of over 4,500 people nationally, we're united by our care for each other, our passion for building a better tomorrow, and our commitment to continual evolution.
We invest heavily in your development, offering access to our in-house RTO (50737), dedicated learning pathways, and hands-on experience with the latest Cat® technology and future-focused capabilities. As one of the world's largest authorised Cat® dealers, you'll be part of an industry leader shaping what's next in mining and construction.
What We Offer
Financial Benefits
Paid Parental Leave & Secondary Carers Leave
Salary Sacrificing and Novated Leasing
Income Protection Insurance
More than 600 retail discounts including Coles, Petbarn, Virgin, HOYTS & Crown
Purchased Leave Program and RDO options available
Health & Wellness
Discounted Health Insurance
Fitness Passport providing access to multiple gyms across Australia
Employee Assistance Program (EAP) for you and your immediate family
Culture & Career
Personal and Team Recognition through our Made for More Awards
Internal Career Progression Opportunities
Training and development through our award-winning WesTrac Institute
Employee Referral Program
Opportunity to receive a referral bonus for applicable roles
Additional Perks
Free parking
Access to site-specific wellbeing initiatives and facilities where available
Next Steps (Internal Part)
To be considered for this role, please submit your application via the link. Internal applicants are required to notify their current line manager of their intention to apply, in line with WesTrac's Recruitment and Selection Policy.
For further information regarding this role, please contact Dominic Farrugia – Talent Acquisition on 1300 797 028.
Please note: WesTrac may commence shortlisting and interviewing candidates prior to the closing date and reserves the right to withdraw this advertisement earlier if a suitable candidate is appointed.
At WesTrac, our primary focus is our people. As we look to the future, we're focused on harnessing the best talent and providing them with the support they need to achieve success. WesTrac is a member of the Diversity Council of Australia and recognises the value of and strongly supports the principles of equal employment opportunity in the workplace and is committed to continuing to build our inclusive workplace culture.
(External Part)
If you believe you have the skills and experience to succeed in this role, please submit your resume for consideration via the link.
For further information regarding this role, please contact NSW Recruitment on 1300 797 028 and quote job #5629.
Please note: WesTrac may commence shortlisting and interviewing candidates prior to the closing date and reserves the right to withdraw this advertisement earlier if a suitable candidate is appointed. Successful applicants will be required to complete a satisfactory National Criminal History Check and Medical as part of the recruitment process.
At WesTrac, our primary focus is our people. As we look to the future, we're focused on harnessing the best talent and providing them with the support they need to achieve success. WesTrac is a member of the Diversity Council of Australia and recognises the value of and strongly supports the principles of equal employment opportunities in the workplace and is committed to continuing to build our workplace culture.
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At WesTrac, our primary focus is our people. As we look to the future, we’re focused on harnessing the best talent and providing them with the support they need to achieve success.
WesTrac is a member of the Diversity Council of Australia and recognises the value of and strongly support the principles of equal employment opportunities in the workplace, and we are committed to achieving a diverse and engaged workforce. We are an equal opportunity employer and encourage applications from female, Aboriginal and Torres Strait Island candidates.
WesTrac is an endorsed employer for women via WORK180 - who have reviewed our policies, processes, and initiatives to certify that we are an organisation that supports diversity, inclusion and equality.
