FGB CO PTY LTD T/AS Mission Beach Tavern is seeking an experienced and motivated Retail Manager to join our team on a full-time basis at our Mission Beach venue.
Position: Retail Manager
Employment Type: Full-Time
Salary: $70,000 – $85,000 + Superannuation
Location: 52 Porter Promenade, Mission Beach QLD 4852
Company: FGB CO PTY LTD T/AS Mission Beach Tavern
About the Role
We are looking for a dedicated Retail Manager to oversee the day-to-day operations of our retail and venue-related business activities. The successful candidate will be responsible for managing staff, maintaining high customer service standards, overseeing stock and inventory, and ensuring efficient business operations.
This is an excellent opportunity for an experienced retail or hospitality professional who enjoys working in a customer-focused environment and has strong leadership and organisational skills.
Key Responsibilities
- Manage and coordinate daily retail operations.
- Supervise, train and motivate staff.
- Prepare staff rosters and manage day-to-day staffing requirements.
- Deliver excellent customer service and maintain high service standards.
- Monitor stock levels, ordering, receiving and inventory control.
- Manage merchandising, product presentation and store standards.
- Monitor sales performance and assist with achieving business targets.
- Handle customer enquiries, feedback and complaints professionally.
- Maintain compliance with workplace health and safety requirements.
- Assist with budgeting, purchasing and cost control.
- Coordinate with suppliers and service providers.
- Maintain accurate operational and sales records.
- Ensure the premises are clean, organised and presented to a high standard.
- Assist management with promotions, events and business development activities.
- Ensure company policies and relevant Australian laws and regulations are followed.
Skills & Experience
- Previous experience in retail management, hospitality management or a similar supervisory role.
- Strong leadership and people-management skills.
- Excellent customer service and communication skills.
- Good understanding of stock control, purchasing and inventory management.
- Strong organisational and time-management skills.
- Ability to work under pressure in a busy customer-facing environment.
- Strong problem-solving and decision-making abilities.
- Good computer and administrative skills.
- Ability to work independently as well as part of a team.
- Hospitality or licensed venue experience will be highly regarded.
How to Apply
If you are an experienced retail or hospitality professional looking for your next career opportunity, we would love to hear from you.
Please send your resume and cover letter to [email protected]
Pay: $70,000.00 – $85,000.00 per year
Work Location: In person
