Job Description:
In accordance with the Vision, Purpose, and Values, and strategic direction of Hola Support, everyone’s safety is a priority and a responsibility shared by everyone at Hola Support as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
Previous office-based, secretarial or customer-facing work experience is essential
Key skills
- Reliability and discretion
- Adaptability
- Communication, negotiation and relationship-building skills
Organisational skills
- IT skills
- Problem solving skills
- Initiative
- Leadership and the ability to ‘make things happen’
- Budgeting skills
- Attention to detail.
Responsibilities
- organising meetings and managing databases
- organising company events or conferences
- ordering stationery and furniture
- dealing with correspondence, complaints and queries
- preparing letters, presentations and reports
- supervising and monitoring the work of administrative staff
- managing office budgets
- liaising with Staff and Participants
- implementing and maintaining procedures/office administrative systems
- organising induction programmes for new employees
- ensuring that health and safety policies are up to date
- using a range of software packages
- attending meetings with senior management
- assisting the organisation’s HR function by keeping personnel records up to date, arranging interviews.