JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
What this opportunity involves:
As a Facilities Manager for JLL's Australia Post account, you'll play a vital role in delivering exceptional facilities services across a diverse portfolio. This position requires you to oversee the operation and maintenance of allocated properties, ensuring seamless delivery of service expectations while maintaining strict compliance with regulations and client requirements.
At JLL, we are collectively shaping a brighter way—for our clients, ourselves, and our fellow employees—and this role puts you at the forefront of that mission. You'll manage relationships with key stakeholders, coordinate vendor services, and ensure all facilities meet health, safety, and compliance standards. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll experience this firsthand as you work closely with the Australia Post account team, senior facilities managers, and client representatives. This role demands both strategic thinking and hands-on involvement, from conducting building inspections to delivering facilities projects within agreed budgets. With a 24-hour call-out requirement and regular site travel, you'll be empowered to take ownership of your portfolio while contributing to continuous improvement initiatives that enhance service delivery and client satisfaction.
An overview of the role: Develop and manage strong relationships with Australia Post stakeholders to exceed service delivery expectations and facilitate smooth operations
Conduct regular building inspections across your allocated portfolio and complete comprehensive reports within governance timeframes
Oversee vendor management and coordinate facilities works in conjunction with the JLL Projects & Development Services team
Monitor Help Desk outputs and service performance against key performance indicators, ensuring targets are consistently met or exceeded
Ensure full compliance with statutory regulations including fire, health, and safety standards to maintain safe environments across all sites
Deliver facilities-related projects in line with approved budgets and work plans while maintaining close communication with affected business units
Analyze and interpret operational data to create clear, logical reports for presentation to senior management and key stakeholders
Travel regularly across the allocated portfolio to provide on-site oversight and address facilities requirements as they arise
Sounds like you? This is what we are looking for: 3-7 years of proven experience in corporate real estate or facilities management roles
Demonstrated ability to interpret and analyze numerical data with exceptional attention to detail
Proficiency in MS Office suite including Word, Excel, PowerPoint, and Outlook
Current and valid Driver's License for regular travel to portfolio sites
Strong customer service orientation with excellent interpersonal skills and ability to engage with diverse stakeholders
Understanding of reactive and routine maintenance requirements, including availability for 24-hour call-out contact
Experience with front and back office processes and strong administrative capabilities, preferably in facilities management
Tertiary qualifications in Property, Facilities Management, or Trade-related fields (desirable)
Knowledge of local occupational health and safety requirements and critical facilities operations (desirable)
Benefits:
Great employee discounts off fitness, wellbeing & other renowned brands
18 weeks paid maternity leave
Private Health Insurance Discounts
Active Social Club
Employee assistant program
Novated Lease for EV cars
Paid time off for volunteer work
Career Opportunities with Australia's #1 Commercial Real Estate firm
Premium offices
What you can expect from us:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Interested candidates, please apply following the link below quoting job reference number REQ521641
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
