Coach is a leading design house of modern luxury accessories and lifestyle collections, renowned for its craftsmanship, innovation, and authentic New York heritage. We are seeking a passionate and customer-focused Full-Time Sales Associate to join our team at Coach Birkenhead Point.
If you love delivering exceptional customer experiences, have a passion for fashion and luxury retail, and thrive in a fast-paced environment, we'd love to hear from you.
As a Sales Associate, you will play a key role in creating memorable experiences for our customers while driving sales and supporting daily store operations.
-
Deliver exceptional customer service and provide personalised styling advice.
-
Build strong customer relationships to enhance loyalty and repeat business.
-
Achieve individual and team sales targets and KPIs.
-
Maintain a high standard of visual merchandising and store presentation.
-
Process sales transactions accurately and efficiently.
-
Support inventory management, stock replenishment, and stocktake activities.
-
Actively contribute to a positive and collaborative team culture.
-
Demonstrate comprehensive product knowledge and stay up to date with new collections and promotions.
-
Previous retail sales experience, preferably within fashion, lifestyle, premium, or luxury retail.
-
A passion for customer service and creating outstanding shopping experiences.
-
Strong communication and interpersonal skills.
-
Proven ability to achieve sales targets and deliver results.
-
Positive attitude, initiative, and willingness to learn.
-
Set full time roster (37.5 hours per week(
-
Experience with POS systems and retail operations is advantageous.
-
Competitive salary and staff benefits.
-
Generous employee discounts across Coach and Kate Spade products
-
Ongoing training and development opportunities.
-
Career progression within a globally recognised luxury brand.
-
Supportive and inclusive team environment.
-
Opportunity to work with premium products and a passionate retail team.
Video
