Title: Vulnerable Populations and Day Case Coordinator
Requisition ID: 7017
Location:
Eastern Health, VIC, AU, 3128
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Job Posting Date: 20 Aug 2026
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Do you work for Eastern Health currently? If so, please log in to Eastern Health Careers Employee Login using your network login details to see the full range of jobs available to you
Vulnerable Populations and Day Case Coordinator
Fixed Term Part Time | 16 hours per week | Until 30 June 2027
Work across Planned Surgery Admission Unit, Pre-Admission Clinic. Surgical Specialties and Community-Based Services
Collaborative multidisciplinary teams | Work alongside professionals from diverse fields
Eastern Health
Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community.
Our Employee Value Proposition is “Being a part of Eastern Health means belonging to a welcoming team of healthcare experts”.
This statement aligns with our promise to our communities, patients, consumers and staff that we will be HEALTHIER TOGETHER. Bolder than a vision for the future, our promise calls us to action. We know that working together is the only way we can achieve what is necessary for a healthier future.
About the role
The role has a dual focus on:
Improving equity of access and engagement for vulnerable and priority populations requiring planned surgery.
Increasing utilisation of appropriate day case surgery pathways to improve patient outcomes, system efficiency and patient flow.
The Coordinator will work across Planned Surgery Admission Unit (PSAU), Pre-Admission Clinic (PAC), surgical specialties and community-based services to identify barriers to care, coordinate targeted interventions, improve patient preparedness, optimise surgical pathways and support culturally safe, inclusive and patient-centred care.
About you
Demonstrated experience in care coordination, patient navigation, perioperative services, planned surgery or service improvement.
Strong understanding of barriers affecting vulnerable and priority populations accessing healthcare.
Demonstrated ability to work effectively across multidisciplinary teams.
Experience in project management, service redesign or quality improvement.
High-level communication, negotiation and stakeholder engagement skills.
Demonstrated analytical and problem-solving capabilities.
Ability to interpret and utilise data to drive improvement initiatives.
Demonstrated commitment to patient-centred, culturally safe and inclusive care.
Advanced organisational skills and ability to manage competing priorities.
Proficiency in Microsoft Office applications and healthcare information systems.
Desirable
Experience working in planned surgery, perioperative services or outpatient settings.
Knowledge of Victorian Department of Health Planned Surgery Access Policy and Reform Blueprint.
Experience working with Aboriginal health, multicultural health or community support services.
Qualification in quality improvement or project management.
Experience with healthcare performance reporting and data analysis.
Healthcare workers are strongly recommended to follow COVID vaccination recommendations provided in the Australian Immunisation handbook (based on ATAGI advice). Seasonal vaccination against influenza is a mandatory requirement of this role and an offer is conditional on this being up to date prior to employment.
Those that are offered and/or start between January and April do not require an up to date vaccination for Influenza to progress providing they are aware of its requirement later in the year. Those that are offered and/or start between May and December require the up to date Influenza vaccination prior to offer.
What we offer
Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here!
Mentor and Shadowing program
Access to discovery days across our 50 sites
Study and professional development leave
Friendly & supportive teams
Commitment to Diversity, Equity and Inclusion
Fitness Passport for work-life balance
Employee Assistance program accessible for you and your loved ones
Flexible working hours and excellent entitlements
Salary packaging options and an employee benefits scheme
Access to Private Health Insurance offers
Digital upskilling, such as excel and Power-Bi training
Cafes at all of our Hospitals
Next Steps
Apply online if you feel we are a good match, you have the skills and qualities to make a difference, and are eligible to work in Australia.
We review all applications when we receive them, and we notify unsuccessful candidates.
If you are shortlisted, we will be in touch to arrange an interview, and you must complete a National Police Check.
Good to know:
We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability – within the communities we serve and our Eastern Health team.
We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees.
As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.
Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role.
Advertising may end before the closing date.
We do not accept recruitment agency application
If you are a current Eastern Health employee please ensure you log in with your internal Eastern Health account to apply for this or other roles.
Please
Contact Person: Kate Kidd
Contact Number: 0400 355 700
Contact Email: [email protected]
Job Posting End Date: September 6th 2026
Need help submitting your application?
Just contact the Hiring Manager in the advertisement or call the Talent Acquisition Team on (03) 9955 7555 (Option 1) | Medical Workforce Unit on (03) 9895 3469. [TA for Non Medical roles, MWU for Medical roles]
Our Values in Action:
Respect for all | Safe always | Partnering in care | Learning and improving every day
