Provide a warm and professional welcome to every client, in person and over the phone
Coordinate bookings, cancellations and reschedules with sensitivity to client needs
Oversee invoicing, payment follow-up, and financial accuracy
Maintain document control and ensure ongoing compliance
Provide leadership support and step in for Clinic Managers as needed
Handle confidential information with care and integrity
Support the clinic team by ensuring smooth operations and a comfortable environment
General clinic housekeeping duties (stock replenishment, general cleaning)
